Overview
This Operation Management Masterclass intensive workshop covers the entire spectrum of product and service requirements into facilities, procedures, and operating organizations; includes production, lean management, resource planning, quality control, and project management.
Learning Outcomes
- Translate organisation goals into operational performance objectives of quality, speed, dependability, flexibility and cost by establishing a solid operational strategy
- Efficiently utilise resources by employing effective planning and controlling activities
- Recognize the significance of operations and how it fits in the customer supply chain in relation to other business functions, such as human resources, purchasing, marketing, finance, etc.
- Emphasize the importance of change, facilitation of learning, cross-functional teamwork, knowledge capture, and analysis in manufacturing organizations
- Develop problem-solving skills in relations to managing manufacturing operations so that optimal productivity and efficiency is achieved
Who Must Attend
This course is specifically developed for managers, assistant managers, superintendents, supervisors, team leaders, coordinators, officers and specialists responsible for: operations, procurement, purchasing, supply chain, logistics, production, manufacturing, warehousing, inventory, quality, R&D, project, business improvement, process improvement, plant, utilities, applications, performance.
Course Details
Day 1
9:00am - 1:-00pm
Module 1: Fundamentals of Operation Management
Translation of Company's Vision & Strategy into OperationsSeamless Operations Working in Synergy (SOWS)
1030 -1100 TEABREAK
The Customer-Supplier Chain – Functional Performance & Interphases on the Chain
1:00-2:00pm LUNCH BREAK
2:00pm - 5:00pm
Module 2: Operations Design, Planning & Management
Optimum Capacity Planning
Process & Performance Design, Planning & Control
Total Productive Maintenance
Inventory Management
Production Planning
3:30 - 4:00pm TEABREAK
4:-00 - 5:00pm
Quality Planning, Quality Assurance / Control
Enterprise Resource Planning (with Materials Resource Planning)
Logistics
End of Day 1
Day 2
9:00 - 1:00pm
Module 3: Operations Management – Tools & Techniques
Tools & Techniques for –Legal, Standards, Trade & Own-Values Compliance
Forecasting, Long-Term Capacity Management & Continual Improvement
1030 - 11:00 TEABREAK
11:00 - 1:00pm
Operations, Layout & Work-Flow (incl. Efficiency & Effectiveness)
Human Capital & Capability Management (incl. Work Study, Job Design & Competency Needs Analysis)
1:00 - 2:00pm LUNCH
2:00 - 3:30pm
Technology & Knowledge Management
Purchasing, Goods Receiving & Material Management
Production & Process Controls (incl. Time & Motion Study)
Lean Manufacturing, JIT & Bottleneck (Constraint) Management
Quality Management (incl. Quality & Productivity Tools)
Quality, Speed, Dependability, Flexibility, Cost Trade-offs (incl. Statistical Process Control)
3:30pm - 4:00pm TEABREAK
4:00 - 5:00pm
Packaging, Finished Goods & Warehouse Management
Logistics Planning & Control
End of Day 2
Methodology
Course Leader
Phd, Author-Trainer-Business & Technical Consultant, Trade Negotiator, Change Agent
Testimonies
“In the past, I felt that I lack the knowledge on overall operation process. During the course, I learned about the overview for whole entire organization and its operation. After the course, I gained more knowledge on organization operation. The trainer, Mr. Barrak Adams is knowledgeable and keen to share his experience. The examples given by the trainer is related to our questions raised. His teaching method is very effective and he is able to answer all our questions.” – IE Manager – AUO Sunpower Sdn Bhd
“Before I attend this course, I had no idea about operation management except for the manufacturing process. During the course, I learned about forecasting, quality, logistics and process management. After the course, I feel I understood how to manage the entire operation and move forward. The trainer, Mr. Barrak has good presentation skills and he is able to clarify our doubts. He is a very experienced and excellent trainer!” –Manager- AUO Sunpower Sdn Bhd
“Before attending the course, I thought operation management is just simple. During the course, I learned about all the management processes which are useful to my company. After the course, I will share the knowledge that I learned in this Operation Management Masterclass Intensive to my staff and implement it in my company. Mr. Barrak Adams is a good trainer who gave me a lot of operation management guidance.” – Rashidah, Executive Planner – Malaysia Bio-Xcell Sdn Bhd.
“After attending this course, I learned what operation management is all about. Mr. Barrak Adams, the trainer is knowledgeable on this topic, Operation Management and he is an excellent and resourceful trainer.” –Roshisam, Lembaga Hasil Dalam Negeri Malaysia.
“I feel like I benefited greatly overall from learning about “Operation Management”, particularly, “Business Process Re-Engineering”. The trainer was excellent in his delivery, however, I feel like he could do more to improve his explanation of time management.”– HC, You
“Risk Management is something I learned that I feel I can apply to my workplace immediately. Dr. Barrak Adams was good in his knowledge of the subject and was easily able to attract participants to participate and understand the subject. If I have a comment on the improvement of the course, it is that this course should be fitted over a two-day schedule.” – Wan Nuraina Zahra, Accounting, Gula Padang Terap Sdn. Bhd.
“During the course, I learned valuable knowledge about operations management and planning and control, quality planning, “TM & KM” etc. I especially liked the topic about “Optimum Capacity Planning”. I felt really motivated to get back to work after the course was completed.” - Aniza, Assistant QA Manager
“Most of what I have learned can be applied. It is only a matter of studying how to implement it technically. The trainer was very experienced in real situations pertaining to the industry and was able to relate to the participants well point by point on each subject. The training was very intensive and compact.”– Firdaus B. Mihai, Project Engineer, Tradewinds Bhd.
Investment
In house arrangement only.
Click here to Request for In house Quotation
Please contact us at +6012 6869 628 | +603 8074 9056
Email: info@itrainingexpert.com
Payment mode:
Payment must be 100% upfront upon confirmation.