Change Management for Leaders

• Appreciate the personal and organisational impact of change
• Prepare and manage themselves for the emotional aspects of corporate change
• Identify the most effective methods of planning for and managing change
• Effectively communicate change to colleagues and minimise uncertainty
• Support colleagues through the emotional turmoil change can bring
• Help reduce stress and maintain motivation within teams during change
• Manage teams effectively through complex change programmes
• Measure the ‘success’ of change programmes
• Design successful change programmes and avoid common pitfalls
• Develop structured action plans to monitor progress

• Key factors and relationship that impact the success of a team
• Team Bonding 
• Communication in Managing Change
• Leading change 
• Effective communication

Current and prospective change driver/ agents / catalyst/ managers and other key organisational contributors. Participants walk away with not only a new understanding of themselves and how to be the change catalyst and how to cope with other's resistance to change. 

• Setting the scene
• Understanding the different types of change and how change affects individual and team performance
• Overview of the different responses to change and how to manage them effectively

• The role of leadership in change management
• Overview of the different leadership styles: Visionary; Connective and Adaptive leaders
• Examining the advantages and disadvantages of each leadership style when dealing with change
• Exploring the differences between management of change and leadership
• Bringing People to Your Side
• A Dash of Emotion
• Plenty of Facts
• Bringing it All Together

• The 8 mental phases of change
• Identifying the WIIFM
• Understanding Change on an Individual Level

• Preparing and Planning
• Delegating
• Keeping the Lines of Communication Open
• Coping with Pushback

• Implementing change
• Development of a Change Management Plan
• Identifying ways to overcome resistance to change
• Examining strategies to increase success factors for the change

• Gathering Data
• Addressing Concerns and Issues
• Evaluating and Adapting

• Making it all Worthwhile
• Leading Status Meetings
• Celebrating Successes
• Sharing the Results and Benefits

• What is Resilience?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual
• Building Flexibility
• What is Flexibility?
• Why is it Important?
• Easy Steps for the Leader and the Individual

Some Course materials will be based on the work of John P Kotter and the 'Eight Steps to Successful Change Level'

Interactive presentation, Group Acitivies, Case Studies and Group Presentation

Mr Sam Leong
Fellow IMI, MBA, IE (CEI, UK), AAE                  
Honorary Member of City & Guilds of London Institute, UK                                          
Master Trainer and HR Practitioner

Mr Leong has more than 38 years of experience in training and human resources development with a Malaysian Conglomerate company. He conducted the company’s renowned management trainees program for years in building talents for the business. During part of his tenure with the organization, he was directly under the managing director to execute a companywide Change Management program in building a high performance organization from heavy machinery industry, motor car sales and services, car assembly plant to oil and gas industry with a total workforce of more than 5500 employees. He conducted many company diagnostics in these business environment and recommended solutions for improvements and change. He was seconded as a Human Resources and Training consultant to similar company in China for 7 years. He is an expert in setting up technical training centers for the organization to run vocational education and skill training programs both in Malaysia and in China.

Training programs conducted by Mr Leong are:

1. Culture an Organization for High Performance through Change management (2 days)

2. How to Become a Better Sales Negotiator for Business (2 days)

3. Leadership in Managing People (2 days)

4. How to develop a Business Strategy (2 days)

5. Developing a Marketing Strategy (2 days)

6. Building a Growing & Sustainable Organization (2 days)

7. Strategic Business Thinking for Leaders (1 day)

8. Building a Customer Care Organization (2 days)

9. Tips on Excellent Customer Service to drive repeated Sales (2 days)

10. How to Develop a Balanced Scorecard (BSC) for Organizational Performance Measurement (1 day)

11. Professional Selling and Marketing Skills (2 days)

12. Building a sustainable Marketing Enterprise (2 days)

To book Mr Leong for speaking and training engagement, feel free to contact us at info@itrainingexpert.com or telephone + 603 8082 3707 | +6012 6869 628.

For minimum 5 and maximum 20 pax per session 

• Valid for 30 days from the quotation
• Training is from 9:00am-5.00pm
• 8% SST is inclusive in this quotation and additional participants are to be paid by the client (Not HRDC claimable)
• Course fee is HRD Corp SBL-Khas Claimable
• Total Quotation is inclusive of Trainer’s fee, Training Materials & Certificate of Achievements, Course evaluation report.
• Client is to prepare training venue, setup, training aids, refreshments and meals for trainer/ coordinator & participants

Upon successful completion of this program, you will receive a Certificate of Achievement.

Payment mode:

1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com