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Decision Making and Problem Solving Strategies

USD 1030
IN HOUSE ENQUIRY

Available Sessions

Session Location Register
08 - 09 Jul 2025 SELANGOR, Malaysia Register
12 - 13 Nov 2025 SELANGOR, Malaysia Register

Description

In a world marked by complexity, rapid change, and uncertainty, especially in the manufacturing industry, effective decision-making demands approaches that unveil the genuine problems and their underlying causes. This necessitates challenging assumptions and fostering creativity and critical thinking skills. These skills not only enhance problem-solving but also elevate work-related outcomes, steering organizational success. Critical thinking, as a cognitive process, involves refining one's thinking by dissecting the inherent structures and subjecting them to intellectual standards.

Contrary to common misconceptions, creativity and critical thinking are not exclusive talents; rather, they are trainable skills accessible to all. This training program aims to demystify the process, unveiling how, why, and when creativity can be harnessed efficiently. By providing concrete steps, the course facilitates a shift in perspective to explore new possibilities and solutions using critical thinking skills, whether at operational or managerial levels. It not only illuminates the expectations from the creative and critical thinking process but also equips participants with tools to foster a supportive culture within their organizations.

The ultimate outcome is an enhanced ability for individuals, teams, and organizations to recognize and develop innovative opportunities for problem-solving. Drawing from case studies, personal experiences, and extensive research, the course stimulates an awareness of participants' unique creative selves and cultivates their critical thinking abilities. In a world defined by disruptions and diversity, this training empowers individuals to unfold their creativity and critical thinking in a purposeful manner.

COURSE OBJECTIVES:

  • Discover Your Super Creative Self: Unlock Your Imagination: Unleash the power of your imagination and explore the creative nooks within yourself.
  • Embrace Uniqueness: Recognize and celebrate your unique creative style, understanding that creativity comes in various shapes and forms.
  • Playful Exploration: Engage in playful exercises and activities that ignite your creativity, making the learning process enjoyable.
  • Techniques Toolbox: Acquire a toolbox of techniques to stimulate creative thinking, transforming ordinary situations into opportunities for innovation.
  • Jump Over Smart Thinking Hurdles: Learn how to question assumptions and overcome mental roadblocks that hinder smart thinking.
  • Adaptable Mindset: Cultivate an adaptable mindset, allowing you to navigate uncertainty and complexity with resilience.
  • Critical Thinking Tools: Master practical thinking tools that enhance critical analysis, enabling you to evaluate information and make informed decisions.
  • Strategic Thinking: Develop strategic thinking skills, allowing you to see the bigger picture and make decisions that align with organizational goals.
  • Learn Problem Solving techniques: Learn how to solve problem like a pro!

 

OUTCOMES

By the conclusion of the training program, participants will possess a profound understanding of the steps required to cultivate creativity and critical thinking within themselves, their organizations, and the teams they lead. Acquired knowledge will empower participants to plan, apply, and execute creative and critical thinking skills effectively. They will be adept at altering perspectives to envision new possibilities, ultimately translating their insights into problem-solving and decision making techniques. The course aims to instill a transformative mindset, enabling participants to embrace challenges with innovative thinking and contribute meaningfully to their organizations.

WHY ATTEND?
This is an interactive and innovative workshop that is simple but powerful for applying proven decision-making and problem-solving strategies to business situations, even the seemingly complex ones.

This course is also one of the most important things you can do for your personal success. 
Why do we say that?
Because better decisions lead to better choices and that makes a HUGE SIGNIFICANT difference to your business, life, and future personally and professionally.

9.00am - 10.30am    
MODULE 1: CREATIVITY IS A CORE LEADERSHIP SKILL! - ACTIVATING CREATIVITY
•    Crafting Creativity: Recognizing creativity as a learnable skill, understanding the creative process, and exploring our innate ability to be creative.
•    Traits and Skills: Unpacking personality traits crucial for creativity and identifying the skills essential for fostering a creative environment.
•    Overcoming Obstacles: Identifying barriers to creativity and addressing factors that impact our creative potential.
Activity: Engage in a variety of creativity exercises, including the whimsical Pet Drawing, Story-telling, and a moment of Personal Reflection.

10.30am -10.45am 
10.45am -1.00pm    
MODULE 2: THE CREATIVE JOURNEY - SUPPORTING CREATIVITY
•    Creative Odyssey: Embracing creativity as a journey, emphasizing the importance of persistence, and exploring processes to build and strengthen our creative muscles.
•    Thinking Dynamics: Understanding the interplay between Convergent Thinking and Divergent Thinking and the necessity of both in supporting creativity.

2.00pm -3.30pm    MODULE 2: THE CREATIVE JOURNEY - SUPPORTING CREATIVITY
Mindsets Matter: Delving into the concepts of Fixed and Growth Mindsets, recognizing that personal qualities and abilities are dynamic and adaptable.
Activity: Dive into a Storytelling Exercise, engage in a Mind Exercise, explore a Malaysian case study, watch an insightful Video presentation, and reflect personally.

3.30pm - 3.45pm    Break
3.45pm -5.00pm    
MODULE 3- THE CREATIVE TOOLBOX- (HOW TO DO GUIDE PART 1)
•    Brainstorming Brilliance: Initiating a brainstorming session with basic rules and benefits.
•    Techniques Treasure Chest: Exploring various brainstorming techniques, including Alphabet Brainstorming, Brainwriting, The Charette Procedure, Crawford’s Slip Writing Method, Role-Storming, Reverse Brainstorm, and Circle Brainstorming.
•    Pros and Cons Debrief: Reflecting on the pros and cons of each technique through participant experiences.
Activity: Engage in Alphabet Brainstorming, Brainwriting, and Role-Storming sessions to unleash creativity and critical thinking.


DAY TWO (9.00am-5.00pm)

9.00am - 10.30am    
MODULE 4- EVALUATING OUR THINKING SKILLS
•    The Critical Edge: Understanding why thinking critically is a valuable cognitive skill, with a focus on better decision-making and enhanced problem-solving.
•    Intellectual Values: Exploring the attributes of a good thinker, including attentiveness, curiosity, and being a motivated learner.

10.45am -1.00pm    
MODULE 4- EVALUATING OUR THINKING SKILLS
•    Psychological Influences: Examining how past experiences shape our beliefs and impact our reasoning abilities.
•    Explore the 6 thinking hat strategy- A tool to think from different perspective
Activity: Participate in a Group Discussion, complete an Individual Exercise, and reflect personally on the insights gained.

1.00pm -2.00pm
2.00pm -3.30pm    
MODULE 5- THE 5 STEP PROCESS TO PROBLEM SOLVING
•    Problem Decoding: Unveiling the 5-step problem solving process using critical thinking, starting with problem identification through asking fundamental questions: Who? What? Why? When? Where? How?
•    Reframing Magic: Transforming problem statements into goal-oriented frames.
•    Solution Crafting: Analyzing advantages and disadvantages, seeking feedback, and creating viable solutions.
Activity: Group Activity, Case Studies

3.30pm - 3.45pm    Break
3.45pm -5.00pm    
MODULE 6: PRACTICAL SESSION ON THE 5 STEP PROCESS TO PROBLEM SOLVING (HOW TO DO GUIDE PART 2)
•    Dive into the realm of crafting solutions, analyzing advantages and disadvantages, seeking feedback, and sculpting viable solutions that stand as monuments of critical thought using actual problem in the workplace
Activity: Engage in a dynamic Group Activity applying the 5-step process to real-case scenarios.

Highly Interactive Lectures, Videos, Group Discussion, Games, Case Studies, and Personal Reflection.

SUDHAGARAN STANLEY

Bachelor of Laws (Honours)- Northumbria University, Newcastle UK

Certificate in Legal Practice- The Malaysian Legal Profession Qualifying Board

Sudhagaran Stanley read Law at Northumbria University in Newcastle UK. He currently holds the position of Deputy Chief Executive Officer at the Center to Combat Corruption and Cronyism (C4 Center), an organization dedicated to advocating for good governance and combating corruption in both the public and private sectors.

Throughout his professional career, Stanley has held several significant roles, including his past position as Chairman of the Commission of Migrant and Itinerants, Malaysia, Singapore, and Brunei. He also served as the former Coordinator of the Migration Working Group Malaysia. In addition, he co-founded the Lifebridge Learning Center, where he sits on the Board of Directors. This center provides free education to disadvantaged urban residents and refugees in Malaysia. Stanley is also a co-founder of the Islanders Tamil Youth Network, a youth movement based in Penang.

Stanley\'s work has taken him to various countries around the world, where he has presented and participated in training sessions, conferences, and advocacy meetings related to his extensive portfolio. These countries include the US, UK, Germany, Netherlands, Italy, UAE, India, Nepal, Indonesia, Cambodia, Philippines, Thailand, and Singapore.

In 2018, Stanley was selected as one of six leaders by the British High Commission in Malaysia to represent Malaysia in the \"Young Leaders Exchange Visit\" to the United Kingdom. During this visit, he engaged with institutions such as the British Parliament, The Foreign and Commonwealth Office, The British Broadcasting Corporation (BBC), and the Westminster Foundation for Democracy.

Stanley is known for his expertise in human rights, good governance, and anti-corruption policies, which are frequently published by Malaysian news media outlets. He has provided interviews to various news agencies, including Bernama, Astro Awani, Malaysiakini, The Edge, BFM radio, The Sun, Sinar Harian, and The Star. Additionally, Stanley has been featured on the \"Consider This\" live show a number of times on Astro Awani, where he discusses anti-corruption and related topics.

His professional background includes close collaboration with institutions such as The Malaysian Anti-Corruption Commission (MACC) and The National Centre for Governance, Integrity, and Anti-Corruption (GIACC). He has contributed his views on policies and laws, as well as participated in joint programs as part of his work portfolio. Stanley is a member of the All-Party Parliamentary Group (APPG) on political finance, a parliamentary working group comprising members from the ruling coalition, opposition, and civil society. This group advocates for political finance law reform in Malaysia. He is also a member of the Whistleblower Protection Act reform task force, led by the Legal Affairs Division under the Prime Minister\'s Department, aimed at reviewing and proposing amendments to the act. Furthermore, Stanley has conducted training sessions for civil servants and government-linked labor union leaders as part of an anti-corruption strategy to foster a change in attitude and align public service delivery with good governance principles. He has also been involved in investigation committees and panels established by management to probe suspected corrupt incidents and abuse of power within organizations, providing recommendations for policy improvement.

Other Qualifications:

  • Authorized Unit Trust Consultant- Federation of Investment Managers Malaysia
  • Authorized Insurance Consultant- The Malaysian Insurance Institute
  • Registered Financial Planner- Zurich Insurance Malaysia
  • Certification on Ethical Business and Recruitment Practices in Labour Migration in the Middle East, North Africa and Asia (Diplomacy Training Program) Faculty of Law, University of New South Wales, Australia
  • Certification on Contemporary Challenges to International Criminal Justice (Summer Academy) Northumbria University, Newcastle UK.
  • Certification on Business and Human Rights (Diplomacy Training Program) Faculty of Law, University of New South Wales Australia
  • A-Levels Thinking Skills- Cambridge University London
  • Accredited Human Resource Development Corporation (HRD-Corp) Trainer

To contact Stanley for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869  628 or email: info@iTrainingExpert.com

“Good And Very Insightful Contents. Plenty Of Case Studies And Practical Exercises Which Help Enhance Understanding. Overall, A Very Good Course Conducted And Presented By Dr Barrak”
“Very useful and stimulates our negotiation skills, explores our weaknesses and strengths in dealing with others."
“I believe that every PETRONAS staff should attend this course to at least have a basic understanding of how negotiation is conducted correctly because the truth is whether we realize or not, working in a multinational company we practice negotiation on a day to day basis”
“Insightful and impactful learning experience, well-complemented with practical real-life examples and thrilling and engaging case studies”
Normal Fee Early Bird Group Fee
Sign up 1 pax Sign up 1 pax Sign up 3 pax or more
Pay 1 day(s) before course starts Pay 14 day(s) before course starts Pay 14 day(s) before course starts
MYR 3490 per pax MYR 2890 per pax MYR 2790 per pax
USD 1030 per pax USD 850 per pax USD 820 per pax

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com

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