Do you know the impact of late payments or bad debts can affect your organisation’s profitability and cash flow?
Do you know the credit control and debt collection team role is vital to ensure your business continuity?
Many times, companies go into financial difficulties because of the inability to collect outstanding payments poorly constructed agreements, and a lack of information results in overdue payments, cash flow shortage.
If your business grants credit to clients and vendors, this workshop is important for you to practice a proactive approach to prevent payment issues by learning to establish correct policies, controls, and commercial awareness throughout your organization.
Timely payments collection is an important part of your overall business.
This practice promotes good cash flow, minimize gearing and bad debts, and maximizing profits.
In this workshop, the facilitator hopes to share his 37 years of practical experience in credit management i.e. credit assessment and recovery, the 2 important components that would outline how to carry out the roles, functions and responsibilities appropriately to cope with the pressures, within or outside your organization, in handling professionally issues related to debt collection and ensure the company stays on course to achieving its goals.
By the end of the Debt Collection workshop, you will be able to:
9.00am - 9.30am
Introduction
Setting Expectations
9.30am - 10.30am
Credit Management
Important of credit assessment
10.30am -10.45am Break
10.45am -1.00pm
The C’s of business credit
Credit Rating
1.00pm -2.00pm Lunch break
2.00pm -3.30pm
Prioritize debts recovery
3.30pm - 3.45pm Break
3.45pm -5.00pm
Case Study
05.00 pm End of Training Session
MR B. H. SOO (SOO BEE HONG)
We have a faculty of specialists who can cater to your organisation's different levels and specific needs. For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123 |
“Before attending the course, I feel demotivated as I unable to engage with customers. However, during the course, I learned the way how to engage with customers. I feel more motivation and have more idea on how to engage with customers. Overall, it is an excellent training by Mr. Tan. I personally like the topic related to credit management and credit assessment.” – YH, Tan, Credit Control – See Hoy Chan Sdn Bhd
“I feel there is a need to learn more on debt prevention and collection. During the course, I got to learned what I needed which is the strategies and effectiveness of debt collection. After the course, I feel the objective of this training is achieved. Tan is knowledgeable and good ability to deliver the training successfully. I particularly like the topic related to strategies of collection.” – Nor Azlina, Senior Associate – Pos Malaysia Berhad
“Before the training, I feel that I have minimal knowledge about debt collection. However, during the course, I gained a lot of knowledge on strategies and effective to do collection during the training. I feel the training objective was achieved. Tan has very good knowledge on collection and he delivers the subject very well. It is a very good training to attend. I particularly like the topic related to strategies of collection.” – Siti Adiya,Senior Associate – Pos Malaysia Berhad
“After the course, I see the importance of credit control to a company. Tan is very aggressive and well experience trainer. I learned about strategies of collection through this training and all areas covered by Soo were great.” – Norhayati Alias, credit controller – Merck Sdn Bhd
“I learned how to handle difficulties on collection when dealing with customer. After the course, I fell how important the role as credit controller to the company. Tan has good experience, presentable and well knowledge on credit management. I particularly like the topic related to influential skills.” – Serene Chan, Senior Credit Management Executive – Merck Sdn Bh
Normal Fee | Early Bird | Group Fee |
---|---|---|
Sign up 1 pax | Sign up 1 pax | Sign up 3 pax or more |
Pay 1 day(s) before course starts | Pay 14 day(s) before course starts | Pay 14 day(s) before course starts |
MYR 1790 per pax | MYR 1300 per pax | MYR 1200 per pax |
USD 520 per pax | USD 380 per pax | USD 350 per pax |
Upon successful completion of this program, you will receive an Certificate of Achievement.
1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only
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