Effective Incident Investigation & Reporting

• Learning Objective 1: Mastering Incident/Problem Statements Participants will refine their ability to create concise incident/problem statements by revisiting past notifications and exploring examples. By the end of this module, they will effectively articulate issues in a clear and focused manner.
• Learning Objective 2: Proficient Facts Gathering & Assessment Participants will acquire skills in gathering and assessing information during investigations, including methods for data collection and evaluating relevance. The training emphasizes thorough fact-gathering to enhance proficiency in handling information during incidents or problem-solving scenarios.
• Learning Objective 3: Root Cause Analysis and SMART Actions This module focuses on the 5-whys method for root cause analysis and introduces SMART actions Participants will learn to identify underlying causes systematically and develop actionable SMART recommendations based on investigation findings.

• Safety Professionals and Officers:
• Managers and Supervisors:
• Human Resources Professionals:
• Health and Safety Committee Members:

DAY 1:
9.00AM - 10.30AM 

Chapter 1: Developing Incident/Problem Statement

• Revisit previous incident notifications
• Exercise 1 - writing concise Incident/Problem statement

10.30AM - 10.45AM Break

10.45AM - 1.00PM 

Chapter 2: Generate line of queries using Indicators

• Introduction to Indicator planning chart
• Exercise 2 – developing queries based on the 4 focus areas People, Organisation, Technology and Environment

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 

Chapter 3: Facts gathering & assessment

• Methods of gathering information
• Evaluating information relevance and accuracy during investigation

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
Chapter 3: Facts gathering & assessment

• Identifying all causal factors affecting the event
• Exercise 3 – Interviewing

End of Day 1

DAY 2:
9.00AM - 10.30AM 

Chapter 3: Facts gathering & assessment …CONTINUE

• Methods of gathering information
• Evaluating information relevance and accuracy during investigation

10.30AM - 10.45AM Break 

10.45AM - 1.00PM 
Chapter 3: Facts gathering & assessment …CONTINUE

• Identifying all causal factors affecting the event
• Exercise 4 – Gathering of facts and sequencing based on sample case study

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
Chapter 4: Root Cause Analysis

• Developing 5-whys method with examples
• Developing Root Cause Analysis with examples
• Exercise 5 – Developing 5 Why’s
• Exercise 6 – Developing RCA based on sample case study

3.30PM - 3.45PM Break 

3.45PM - 5.00PM 

Chapter 5: Developing SMART actions

• Definition of SMART
  Example of SMART recommendations from previous investigations report 

A combination of lectures, case studies, role-plays, discussions and group presentation.

Medium of language is English and / or Bahasa Malaysia. The training can be executed in a dual language option.

N. ASOGAN

• Masters (M.Sc.) in Occupational Safety and Health at University Malaysia Pahang

(UMP).

• Degree in Business Management - International American University
• Diploma in Mechanical Engineering - Federal Institute of Technology
• Competent Safety and Officer (SHO) – HQ/04/SHO/00/2463
• Certified Train the Trainer - Human Resource Development Corp (HRDCorp

Malaysia

• Certified Lead Auditor – OHSAS 18001 – German Cert Co.Ltd.
  

SUMMARY

With a rich background spanning 24 years in safety-related roles, I am a highly motivated and detail-oriented professional. My diverse training and hands-on experience uniquely position me as an expert in evaluating operations to identify and prevent potential work hazards. I excel in delivering engaging and creative training sessions focused on increasing awareness of safety protocols and Occupational Safety and Health Administration regulations. My proficiency extends to practical decision-making, ensuring the effective development, implementation, and adherence to safety requirements.

MISSION

To provide participants with adequate safety and health knowledge and awareness designed to reduce workplace injuries and illnesses, which promotes organization with good reputation and profitability.

Or

We have a faculty of specialists who can cater to your organisation's different levels and specific needs. For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

“Trainer’s presentation style is energetic, positive. Trainer is Fabulous! Thank You.” - Elmi Muhammad Ismail, Production Operations Management, Petronas Malaysia

“Mr. Salim is very comprehensive in providing this training. I totally appreciate his knowledge and wisdom in this course”- Kamarul Johan, Director Emerging EPC Sdn Bhd

“Thank you for sharing your vast experience. I had a really good time learning new things.” - Aida Anuwi, Group HSSE, Petronas

Upon successful completion of this program, you will receive an E-Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
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Email: info@itrainingexpert.com
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