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Leadership Skills For Managers - 7 Key Tools

USD 890
IN HOUSE ENQUIRY

Description

A great way for leaders at all levels to improve their ability to inspire and motivate individuals and teams to achieve outstanding results is through leadership skills development training.

Management leadership training can help mid-career and senior leaders to create higher value for their company in today's fast-changing global environment.

How to build a culture of engagement in which team members are confident with their abilities, empowered to succeed, enthusiastic to deliver results, and inspired to make a difference is central to this multi-day experience. Because the only sustainable, competitive advantage of any corporation is the innovation and creativity of their team members. Leadership Training for Leaders and Senior Executives focuses on how to engage those team members and maximize their productivity.

It trains them to:

  • Prioritize work and managing their time effectively
  • Maintain an organized system to monitor own progress to ensure successful completion of     projects/assignments in accordance with Organizational plans
  • Build commitment in others for their individual/team/Organizations objectives
  • Hold everyone accountable for their individual results
  • Consistently behave in line with own expressed values and principles
  • Communicate effectively
  • Manage team performance

Managers, Senior Executives, HODs, Leaders of any section, departments or any committees.

DAY 1 :

 MODULE 1 : EMBRACING YOUR ROLE AS AN ACTION DRIVEN LEADER. LEADERSHIP PRINCIPLES USING STRATEGIC FORESIGHT.

  • Understanding Leadership styles
  • Environment and organizational changes.
  • Instilling positive perception in people
  • Leading by examples using BRAVE as a guide
  • Challenging the performance
  • Positive encouragement
  • Case study compared with participants workplace.

MODULE 2: BUILDING STRONG TEAMS.

  • Creating effective teams
  • Stages of team development and responsibilities
  • The importance and benefits of teamwork.
  • Identifying Resources and Strategies to achieve goals.
  • How to build an effective team and achieve goals set?
  • Case study on how to work effectively in teams

MODULE 3 : STRONG AND EMPATHETIC COMMUNICATION

  • The communication process
  • Good and bad communication experience
  • Why communication breakdown
  • Non-verbal communication and its importance
  • Why listening is important
  • What is passive, assertive and aggressive communication?
  • Case study on challenges faced by participants and how to overcome.

DAY 2.
MODULE 4 : PERSONAL DEVELOPMENT AND EMOTIONAL INTELLIGENCE: ORGANIZING AND MANAGING TIME EFFECTIVELY

  • Understanding Key Principles of Managing Time Effectively
  • Time Management Best Practices
  • How to Avoid Typical Time Wasters
  • Demonstrate Five Stages of Managing Meetings Effectively
  • Select and Prioritize Your Own Next Steps
  • Case Study to Develop an Action Plan for Continuing Professional Development (CPD)

MODULE 5 : MOTIVATING PEOPLE

  • What is motivation?
  • Theory of needs “abraham maslow”
  • Motivation “herzberg’s theory”
  • The challenges you have!!
  • How to create a highly motivational environment?
  • Challengers faced and how to overcome it?
  • Case study on employees’ motivation.

MODULE 6 : DEVELOPING TEAM COMMITMENT AND COOPERATION.

  • Set clear goals, Build thrust, encourage ownership and create a positive environment. Using BRAVE principles.
  • Communicating Effectively
  • Encouraging Team Decision-Making
  • Supporting Team Initiative and Interaction
  • Case Study on how to build a Successful Team.

DAY 3.
MODULE 7 : GROW LEADERS – INSPIRE AND EMPOWER OTHERS   
MANAGING AND MONITORING TEAM PERFORMANCE.

  • Review/evaluate kpi and kra performance?
  • Quality of work
  • Progress and growth
  • Communication and Job delegation
  • Job knowledge and TNA
  • Strategizing & Teamwork
  • Problem solving and achieving success
  • Case study on kra and kpi implementation.

MODULE 8 :  PARTICIPATING, REVIEWING AND REPORTING PROGRESS

  • Participating in and Facilitating Work Teams
  • Reviewing Progress Against Agreed Timelines
  • Providing Feedback to Individual Team Members
  • Implementing Alternative Strategies for Task Achievement
  • Monitoring and Reporting Team Performance
  • Case Study on actual implementation

MODULE 9 : USING SWOT ANALYSIS ON FEEDBACK RECEIVED

  • Getting and Giving Feedback
  • Demonstrating Giving and Receiving Criticism Constructively
  • How to Minimize Defensiveness in Yourself and Others
  • Specify Your Own Coaching Strengths and Weak Spots
  • Demonstrate a Five-Step Coaching Discussion Model
  • Delivering and Profiting from Peer Feedback
  • Case Study on how to overcome challenges and excel.

MODULE 10: PRACTISING CONTINUOUS IMPROVEMENT

  • Managing changes efficiently
  • Effective implementation of change
  • Symptoms of resistance to change
  • Behaviors when people don’t like changes
  • Strategies for reducing restraining forces
  • Case study on the challenges faced in implementing changes
    For continuous improvement.

We will use slides, slide shows, video clips and case studies using actual examples to ensure all participants understands and are able to be good Leaders.

DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France

PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.

His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.

CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.

From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.

Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.

ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction

GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:

  • Conducting entrepreneurship programs for over 50 participants on how to start businesses post-COVID-19, organised by the Government.
  • Delivering life transition and retirement programs for senior high-ranking government officials, focusing on retiring happily and moving forward in life.
  • Facilitating rehabilitation and reintegration programs for prisoners prior to their release, equipping them with strategies for success in their second chance at life.

TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:

  • ISO 9001 (Awareness, Consulting, Auditing to Accreditation)
  • Understanding & Implementing KPAs and KPIs Effectively
  • Lean Management incorporating Toyota Production System
  • Achieving Customer Satisfaction & Increasing Profit through Best Manufacturing Practices
  • Professional Technical Report Writing & Presentation Skills
  • Situational Motivation for Executives & Managers
  • Innovation, Business Design Thinking & Decision Making
  • Effective Leadership Skills Development
  • Quality & Manufacturing-related programs

SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more

TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.

“Before attending the course, I feel that it is quite difficult for me to hold a position as a leader. Through the course, I learned about focusing and how to let go of fears and doubts in myself. After the course, I feel that those impossible things can become possible.” –Cindy, Senior Negotiator – CDB Properties Sdn Bhd

I learnt a lot of added values." – Mohammad Shammaa, Sales Manager, Shaker Group-Kingdom of Saudi Arab-Kingdom of Saudi Arab

“We should have a tough mind. The skills of analyzing and planning. The trainer was great and professional.”–Walid Baccar, Regional Sales Manager, Shaker Group- -Kingdom of Saudi Arab

“I learned how to solve problems more effectively." –Mohydine Ramadan, Sales Manager, Shaker Group-Kingdom of Saudi Arab

 “I learned to look at things from different perspectives.”– Tarek Koujou, Sales Manager, Shaker Group - #1 LG distributor in KSA--Kingdom of Saudi Arab

“The trainer is so willing to share. I especially loved –People see your behavior, not your intention! I would highly recommend this training to everyone for better working environment, happier staff and better results.” - Senior Project Manager, DHL Asia Pacific IT Services.

“Before attending this course, I thought that ‘leader’ and ‘manager’ were the same, but this training taught me what a leader needs to have is far broader than what a manager has. After it was done, I learned that while practical knowledge was important, the skill is bring people up is more crucial to the organization. The trainer had good knowledge and was very experienced.”– Clarice, Accountant, Dragon-I-Restaurant.

“This training taught me about leadership. When it was completed, I felt full of knowledge. The trainer was very groovy, experienced and funny.”– Yap Soon Ming, Assistant Manager, Dragon-I-Restaurant.

“I was interested in this course before attending. I learned about management tools and felt really well-informed after it was done. The trainer was very good with lots of experience. I particularly liked the part of the course where we focused on ‘disc scoring’.”– Adam Randall, Manager, City Facilities Management Sdn Bhd.

Normal Fee Early Bird Group Fee
Sign up 1 pax Sign up 1 pax Sign up 3 pax or more
Pay 1 day(s) before course starts Pay 14 day(s) before course starts Pay 1 day(s) before course starts
MYR 2990 per pax MYR 2600 per pax MYR 2500 per pax
USD 890 per pax USD 760 per pax USD 730 per pax

For minimum 5 and maximum 20 pax per session 

  • Valid for 30 days from the quotation, Applicable for Klang VAlley Area & Training is from 9:00am-5.00pm
  • 8% SST is inclusive in this quotation and additional participants are to be paid by the client (Not HRDC claimable)
  • Course fee is HRD Corp SBL-Khas Claimable
  • Total Quotation is inclusive of Trainer’s fee, Training Materials & Certificate of Achievements, Course evaluation report.
  • Client is to prepare training venue, setup, training aids, refreshments and meals for trainer/ coordinator & participants

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

Feel free to contact us for any further enquiries.
Mobile call/Whatsapp: +60126869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com | itrainingexpert.com

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