Report Writing; How to Write Simply and Clearly

During the workshop, you will learn and practise:-

• The importance of tailoring a report to your audience (readers)and to your objectives (what you want your readers to know, think, and above all do).
• How to plan and structure a reportto achieve this; and to ensure that your key messages get across.
• How to simplify your writing: to make the complex simple and the complicated clear, even to non-specialists.
• Key English grammar for report writing, including errors commonly made and how to avoid these.
• How to make best use of graphics and other visuals

This course is designed for everyone who is required to write reports or similar documents on complex or technical matters.  Whatever the subject matter (from engineering, to electronics, to IT; from chemical or physical processes, to management, finance, PR and HR processes), the course leader will help you to make the complex simple, and the complicated clear.  Participants need to have a good level of English: at least intermediate to high-intermediate.

Module 1:  Defining your objectives key stages of report writing

• What makes a good report (and a bad one)?
• What difficulties do you have when writing reports?
• Samples of good reports, and why they are good
• Determining the objective of your reports and audience

Module 2:  Language selection and use in report writing

• Common English writing errors– and how to avoid and correct them
• Effective and clear punctuation for report writers
• Singulars and plurals, and subject-verb agreement
• Tenses: how and when to use them
• Active versus passive verbs: what they are, and which to use when
• Conditionals (‘if…’ sentences)

Module 3:  Getting the style, structure and tone right for report writing

• Setting clear objectives, tailored to the audience (your readers)
• The structure of a good report:  What sections should you have?  In what order?  And what should each section cover?
• How to write key sections (such as Summary, Introduction, Conclusions and Recommendations), and ensure that your key messages are highlighted

Module 4:  Organising and present your contents 

• Apply the ‘KISS’ principle everywhere, to fight wordiness, redundancy (unnecessary words) and complexity
• How to make the ‘technical’ understandable to non-technical readers: avoiding (or if necessary explaining) jargon
• Be active, not passive!
• Paragraphs:  Why they are important.  And how to write good ones
• Linking words and phrases – to make your reports easy to read and follow

Module 5:  Using graphics and visuals to spice up your presentation

• What makes a good visual?
• When and how to use different kinds of graphics (tables, charts, pictures etc)
• When and where to insert visuals for best effect

Module 6: Conclusion

• How to you conclude your report and how to prepare the Executive Summary that highlight the key points to your intended audience.
• Editing and proof reading your reports before submission

The course is highly interactive, with a wide range of exercises, discussions and other activities.  Participants must therefore come ready to take active part.  Participants will also receive full handouts with key points from the course to take away.  

DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France

PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.

His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.

CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.

From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.

Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.

ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction

GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:

• Conducting entrepreneurship programs for over 50 participants on how to start businesses post-COVID-19, organised by the Government.
• Delivering life transition and retirement programs for senior high-ranking government officials, focusing on retiring happily and moving forward in life.
• Facilitating rehabilitation and reintegration programs for prisoners prior to their release, equipping them with strategies for success in their second chance at life.

TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:

• ISO 9001 (Awareness, Consulting, Auditing to Accreditation)
• Understanding & Implementing KPAs and KPIs Effectively
• Lean Management incorporating Toyota Production System
• Achieving Customer Satisfaction & Increasing Profit through Best Manufacturing Practices
• Professional Technical Report Writing & Presentation Skills
• Situational Motivation for Executives & Managers
• Innovation, Business Design Thinking & Decision Making
• Effective Leadership Skills Development
• Quality & Manufacturing-related programs

SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more

TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.

“Good training, interactive course and knowledgable instructor.” CTRM Aero Composite, Noraskihin, Engineeer

“I highly recommend this course to engineers. I now have a great idea of a how a structured report should be. I definitely helps me a great deal. Thanks. ”– Cindy, Technical Support Analyst, GfK Retail and Technology (M) Sdn. Bhd

“After attending this course, I able to use the proper technique to write my reports. I am very happy with the outcome and will definitely recommend to my other colleagues.”– Goh, Business Analyst, GfK Retail and Technology (M) Sdn. Bhd

Upon successful completion of this program, you will receive a Certificate of Achievement.

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