Business Writing Mastery with AI Powered ChatGPT

By the end of this program, participants will be able to:

1. Organize and structure ideas effectively using AI

   • Transform unstructured thoughts or raw notes into clear, logical writing structures.

   • Apply the C.L.A.R.I.T.Y. framework to create effective, purposeful AI prompts.

2. Craft precise and powerful prompts to achieve better AI outputs

   • Differentiate between weak and strong prompts.

   • Design multi-layered prompts (Outline → Draft → Refine → Tone Adjust) for different business documents.

3. Edit and refine AI-generated content to match human quality standards

   • Review and enhance AI drafts for clarity, coherence, and brand voice.

   • Apply human editing techniques to make AI writing more natural, persuasive, and concise.

4. Use AI to accelerate writing, summarizing, and repurposing tasks

   • Generate professional summaries, tone adjustments, and cross-channel rewrites efficiently.

   • Proofread and polish AI-generated text for accuracy, tone, and readability.

5. Ensure ethical and authentic use of AI in business communication

   • Maintain originality, factual accuracy, and data confidentiality in AI-assisted writing.

   • Balance AI efficiency with human authenticity, empathy, and brand credibility.

6. Integrate all skills into a real-world business writing task

   • Produce, refine, and present a final AI-assisted business document (report, proposal, or post) that demonstrates clarity, accuracy, and impact.

Working professionals, marketing and communication teams, and executives

Module 1: From Confusion to Clarity: How to Structure Ideas with AI

Objective:
Learn to organize unstructured ideas into clear, logical writing with ChatGPT.

Pain Points Addressed:

• “Writers’block”
• “Writers’ overwhelmed”

Activities:

• Use ChatGPT to build a structure from raw materials (event report / proposal).
• Apply the C.L.A.R.I.T.Y. framework to craft effective prompts.
• How to fix weak prompts
• Adopt prompt format: Role → Task → Context → Audience → Output → Tone.

Poor Prompt Example:

“Help me create a report structure based on these notes and goals: [paste brief]. Suggest headings and flow for a management audience.”

 Module 2: Prompting Intelligence: How to Command AI with Precision

Objective:
Develop the skill to write sharp, multi-layered prompts that get meaningful results.

Key Techniques:

• The difference between a vague and powerful prompt.
• How to layer prompts: “Outline → Draft → Refine → Tone Adjust.”
• Practice the C.L.A.R.I.T.Y. model for multiple document types.

Activities:

• Bad vs Good Prompt Comparison (email, proposal, report).
• Live demo: how small prompt tweaks shift tone and clarity.

Module 3: The Human Editor: How to Refine and Distil AI’s Draft

Objective:
Train participants to become expert editors of AI content — making it sharp, natural, and on-brand.

Key Learning:

• Editing for logic, readability, and persuasion.
• How to trim fluff and repetitive AI filler.
• Adding emotion and brand tone to cold AI text.

Hands-On:

• Rewrite robotic content into natural corporate writing.
• Turn long AI paragraphs into concise executive summaries.
• Human Editing Checklist: Clear – Logical – Actionable – Emotional.

Module 4: Summarize, Repurpose, and Review Faster with AI

Objective:
Use ChatGPT to handle tedious writing tasks — summary, proofing, tone alignment.

Hands-On:

• Summarize long reports → Key insights.
• Rewrite content for different channels (report → Social Media post).
• AI Proofreading prompts for tone, grammar, and clarity.

Prompt Example:

“Polish this paragraph to sound confident and conversational for LinkedIn. Keep it under 120 words.”

Module 5: Ethical, Authentic, and Impactful AI Writing

Objective:
Protect credibility while staying human in a world full of AI-generated text.

Key Concepts:

• Avoid plagiarism and Google-flagged content.
• Keep brand confidentiality and factual correctness.
• Recognize when AI tone is “too polite” or “too robotic.”
• Infuse real human emotion — empathy, gratitude, authority.

Final Challenge:
Each participant creates one business document (report, proposal, or post) using AI → edits it → presents final version for feedback.

Training Agenda
Module 1: 9:00-10:30am
Teabreak: 10:30-10: 45am
Module 2: 10:45am – 12:00 pm
Lunch 12:00- 1:00pm
Module 3: 1:00 – 2:45 pm
Teabreak: 2.45 – 3pm
Module 4: 3:00 – 4:00 pm
Module 5: 4:00 – 5:00 pm

This course adopts a “learning by doing” approach — combining short, practical theory sessions with intensive hands-on exercises. Participants will learn by creating, prompting, editing, and refining real business content using ChatGPT.

Each module blends:

• Concept Learning – Understanding key principles of AI-assisted writing and prompt design.

• Guided Practice – Applying frameworks such as C.L.A.R.I.T.Y. and multi-layered prompting techniques to real workplace tasks (reports, proposals, social posts).

• Live Demonstrations – Observing how small prompt adjustments impact tone, structure, and clarity.

• Peer and Trainer Feedback – Receiving immediate input to improve AI outputs and human editing quality.

• Final Challenge – Integrating all skills to produce a complete business document that is clear, professional, and authentic.

Through this experiential method, participants develop confidence and competence in managing AI tools for writing — turning confusion into clarity, and drafts into polished professional communication.

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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