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Design Thinking for Innovation and Problem Solving

87% Success Project Win Rate
35+Years Engineers Led
97% Gain Instant Edge
On Request
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Highly Recommended

Description

Innovative thinking, user empathy, and efficient iteration are key to market success in today's competitive landscape. Design Thinking's human-centred approach addresses modern challenges by fostering creativity, user understanding, and adaptive problem-solving. Its agility enables continuous improvement, making it essential for navigating uncertainties and driving impactful innovation that meets evolving societal and market demands. 

This dynamic two-day program will equip participants with the essential skills and mindset to approach challenges creatively, generate innovative solutions, and foster a user-centric approach to problem-solving.

At the end of this program participants should be able to:

  • Comprehend the basics and principles of design thinking.
  • Analyse and Apply empathy in problem-solving and define problem statements effectively.
  • Generate creative ideas, create prototypes, and apply advanced techniques.
  • Evaluate and Test prototypes, gather feedback, implement solutions, and evaluate design thinking processes.

Analyze and Explore advanced techniques, tools, and technologies in design thinking.

High Potential Executives, Managers and Senior Managers/Directors

DAY ONE
0900
Program Mandatories
Welcome and Introduction 
Program Objectives 

0945 Module 1: 
Introduction to Design Thinking
Design thinking
History and principles of design thinking
Importance of design thinking in problem-solving

1030 Break 
1050 Module 2: 
Empathize and Define
How to empathize with users
Defining the problem statement
Techniques for conducting user research
Activity: Getting To Know You 
Participants will learn how to build empathy, practice active listening, and gather insights that can be valuable for the design challenge ahead. It also helps to create a more collaborative and open atmosphere in the class
Activity: The Art of Dividing a Pumpkin
Participants will employ all the possible ways to divide the pumpkin and should be able to explain their concept.

1300 Lunch 

1400 Module 2: 
Ideate and Prototype
Brainstorming techniques for generating ideas
Prototyping and testing ideas
Iterative design process
Activity: Paradox Project
Participants will need to design and break secret codes. They will learn to analyse patterns and creatively solve problems by deciphering the codes. 

1600 Break 
1615 Module 4: 
Test and Implement
Testing prototypes with real users
Analyzing feedback and making iterations
Strategies for implementing solutions
Activity: Successful Design Thinking In Practice 
Case studies of successful design thinking implementations in different industries (e.g., healthcare, tech, education)
Home Assignment: Participants will requested to bring in 10 issues/problems/innovation ideas that they want to address or implement at the workplace.  

1730 End of Day 1 


DAY TWO
0900 Program Review and Recap

Learnings from Day 1 

0930 Activity: Risk It Participants will learn how to conquer territories and continents while eliminating opponents. The objective of the game is to achieve global domination by capturing and controlling all territories on the game board or by being the last player with armies remaining.
Participants will be encouraged to think critically about long-term planning, adaptability, and decision-making in competitive situations, making it a valuable tool for developing strategic and analytical skills.  

1130 Working Break 
1145 Module 5: 
Capstone Project I
Circle of Concern vs Circle of Influence 
Activity: Design Thinking: Empathise and Define 
Participants will revisit issues/problems/innovation ideas that they want to address or implement at the workplace and they will highlight their CoC or CoI and move towards Empathise and Defining.

1300 Working Lunch 
1400 Module 5:
Capstone Project II Activity Design Thinking: Ideate and Prototype 
Participants will ideate and develop a design solution to the issues/problems/innovation they have selected.  

1530 Break 
1545 Module 5: 
Capstone Project III
Participants will present their Design Thinking Project for the issues/problems/innovation to their peers and receive feedback  

1645 Putting It All Together Designing The Solutions, Case Studies & Role Play
1715 End of Programme

Trainer incorporates technologies learnt from Neuro Associative Conditioning, Neuro Action Technology, and fundamental Neuro Linguistic Programming with Action Learning to create an environment where participants will be fully engaged on both conscious and subconscious levels.

Training is delivered in a highly interactive and experiential way. Concepts and background information are presented through group exercises, discussion, and activities creating an environment that facilitates accelerated learning and application.

The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be thoroughly de-briefed to link the learning to real-life situations.

Program Value Proposition

This program is also designed to be immersive and will create a conducive and fun environment where participants are given a series of leadership scenarios and simulations for them to fully flex their leadership muscles and immersed into being a leader.

DHENA or     KOMATHI DORAISAMY
NLP Practitioner | MWS Certified Trainer | | Certified NLP Coach | Certified Design Thinking Coach | Certified NLP Hypnotherapist | Certified Clinical Hypnotherapist | Marketing | Leadership |

Dr. Dhena Doraisamy 

DBA in Adaptive Leadership | LL.B | NLP Trainer | PROSCI Practitioner | APMG Change Management Practitioner | MWS Certified Trainer | NLP Coach | DISC Master Practitioner | Colored Brain Trainer | Directive Communication Psychology Trainer | Accelerated Learning Practitioner | Design Thinking Coach | Psychological First-Aid Trainer | NLP Hypnotherapist | Clinical Hypnotherapist

Key Programs:

Leadership | Communications | Change Management | Marketing | Thinking Programs

With an illustrious career spanning over 25 years, Dhena is a powerhouse of marketing versatility and human-centric transformation. From leading regional communications for a prominent UK-based Energy trade association in APAC to launching global brands in the FMCG and broadcasting sectors, she brings a "real-world" corporate edge to the training room.

Dhena doesn’t just teach theory; she facilitates business navigation. By blending her extensive corporate leadership experience with a deep mastery of behavioral sciences, she empowers individuals and organizations to bridge the gap between frontline execution and executive vision.

Core Expertise & Training Repertoire

Dhena specializes in holistic growth, using a unique "NLP-infused" methodology to ensure learning sticks. Her key training domains include:

  • Adaptive Leadership & Coaching: Leveraging her DBA insights to help leaders navigate complex, changing environments.
  • Interpersonal Excellence: High-impact life skills, DISC personality profiling, and customer engagement strategies.
  • Strategic Marketing & Sales: Brand orchestration, product rebranding, and integrated sales-marketing alignment.
  • Behavioral Change: NLP-based communication, Design Thinking, and Clinical Hypnotherapy techniques for mindset shifts.

The "Ripple Effect" Methodology

Dhena’s facilitation style is driven by the Ripple Effect concept. She believes that empowering one individual creates a wave of positive change throughout an entire organization. By utilizing Accelerated Learning, she ensures her programs are high-energy, high-retention, and immediately applicable to the workplace.

Academic & Professional Credentials

Dhena’s "academic prowess" is matched only by her formidable list of global certifications DBA in Adaptive Leadership, Bachelor of Laws (LL.B), Certified NLP Trainer, Coach, & Hypnotherapist, Prosci® Certified Change Management Practitioner, APMG Change Management Practitioner, Colored Brain Trainer, Directive Communication Psychology Trainer, Design Thinking Coach & Certified DISC Master Practitioner and Accredited HRDC Trainer & Certified Accelerated Learning Practitioner

Global Impact & Social Responsibility

Beyond the boardroom, Dhena is a committed advocate for community upliftment. She actively designs and facilitates empowerment programs for underprivileged communities globally, driven by her core mission to create positive ripples of change across the world.

Some of the Organizations That She Has Facilitated For Are:

Maybank, PETRONAS, BAT Malaysia, AXA, Roche, Boeing Composite Malaysia, HSBC, Maxis Berhad, Standard Chartered, Malaysian National Reinsurance Berhad, micron, Takaful, Air Selangor, Nottingham University, Tenaga Nasional Berhad, Singtel, Sonoco, Boeing, AEON Credit, Amway, BHP, BASF, UOB, Mr. DIY, Sarawak Shell, Suruhanjaya Tenaga (Energy Commission), International SOS, Aramco, Casio, Pharmaniaga, Zuellig Pharma, Sime Darby Oils, Cargill, Canon, Sacofa, KPTM, Intec, DXC Technologies, Gardenia, Daihatsu Perodua, ASTRO, The Star, Cambert, Nuvanta, Kordel’s, Holista Colltech, Energy Industries Council, Natural Factors, ATMAH Foundation, National Council of Women’s Organisations Malaysia and many, many more.

Normal Fee Early Bird Group Fee
Sign up 1 pax Sign up 1 pax Sign up 3 pax or more
Pay 1 day(s) before course starts Pay 14 day(s) before course starts Pay 1 day(s) before course starts
MYR 3490 per pax MYR 2890 per pax MYR 2790 per pax
USD 1990 per pax USD 1490 per pax USD 1390 per pax

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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Email: info@itrainingexpert.com
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USD 1990
Group Price USD 1390
3+ pax discount
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