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Effective QCC & 7 QC Tools

Description

A Quality Control Circle (QCC) is a small group of workers who come together to discuss ways of identifying, analyzing, and resolving work related issues. Surveys shows that more than 95% of work related problems can be resolved using various QC tools. Some of the tools used are the cause and effect diagram, check sheets, scatter diagram, control charts, pareto- diagrams, stratification, histograms, and graphs.

Quality control is a process by which organizations analyze the quality of all factors involved in the production process. Carried out internally by a team or officers or externally by consultants or a government body to uncover product defects.

This systemic problem solving is an essential part of work. Conventional 7 QC Tools are good in mainly analyzing data, but certain facts cannot always be adequately expressed by numerical data alone. To solve these, we need to embrace an innovative workplace culture in which everyone can generate the quality ideas needed to create order out of chaos.

Upon completion of the 2-days course, participants will be able to:

  • Understand QCC & its formation & implementation.
  • Understand the 7 QC (Quality Control) Tools.
  • Use quality tools to communicate and resolve problems at their workplace systematically.
  • Link statistically tools in problem solving so that quality improvement is realized.
  • Gain an excellent understanding of how important it is to resolve problems based on facts rather than personal biases.

  • Engineers.
  • Executives.
  • Supervisors.
  • Operation Line Leaders.
  • Factory Workers.
  • Production and Quality Department personnel.

DAY 1

9.00AM - 10.30AM 
Module 1

  • What is Quality?
  • The importance of quality in production / service

10.30AM - 10.45AM Break

10.45AM - 1.00PM 
Module 2

  • Impact due to low productivity in product / services
  • Best approach in controlling quality, reduce defect & improve productivity

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM
Module 3

  • What is Quality Assurance?
  • What is Quality Control?
  • What is TQM?
  • Where Quality Control (QC) does stands in TQM?

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
Module 4

  • What is Quality Control Circle (QCC)?
  • Reason and Implementation of QCC

DAY 2

9.00AM - 10.30AM 
Module 5

  • What is 7 QC Tools?
  • Usage & Benefits of 7 QC Tools

10.30AM - 10.45AM Break

10.45AM - 1.00PM 
Module 6:

Tool 1

  • Stratification
  • How to use – Both Manual & Excel
  • Benefits.

Tool 2

  • Pareto Diagram
  • How to use – Both Manual & Excel
  • Benefits.

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
Module 7:
Tool 3

  • Cause and Effect / Ishikawa Diagram / Fishbone diagram
  • How to use – Manual only
  • Benefits.

Tool 4

  • Check Sheet
  • How to use – Manual only
  • Benefits.

Tool 5

  • Control Chart/Graph
  • How to use – Both Manual & Excel
  • Benefits.

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
Module 8:
Tool 6

  • Histogram
  • How to use – Both Manual & Excel
  • Benefits.

Tool 7

  • Scatter Diagram
  • How to use – Both Manual & Excel
  • Benefits.

Lecture, Group discussion/activities and case studies.

Mr. Murugan carries with him a considerable experience in 3D: Design, Develop & Deliver trainings in several areas, in particular People Management, Operations Management, Quality Management and other trainings. From his last 12 years of excellent track record as a trainer in many areas, he has taught numerous participants, who range from Line leaders / store-hand to Senior Managers of MNCs & SMEs. In total, he has delivered to numerous companies from various industries and has established himself as a highly- regarded trainer famed for his caliber and efficiency
As training goes beyond just classroom knowledge, his vast industrial experiences (mainly manufacturing & services) and know-how will undoubtedly be the key differentiator as a preferred trainer. With his skillful delivery, one can expect to learn deeper understanding of advanced technical topics to be better equipped for the challenges in human resources development.
A Certified Train-The-Trainer (TTT) and Certified Six Sigma Black Belt holder, he is also a Quality Management Consultant and a Certified Corporate Coach; has delivered his expertise to many industries in Malaysia, mainly manufacturing and services industry.
A MBA degree holder, he has a vast industrial experience in many industries such as semiconductor, automotive, electronics and diversified into People, Operations & Quality Management areas. He is also well-versed in Malaysian Employment Law (both EA55 & IRA67) and has conducted many HR & IR related training to the industries.

Or

We have a faculty of equally talented trainers who can cater to your organisation's specific needs in the event of substitution.

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

“The trainer has good creativity thinking and able to give examples for better understanding. ” Law Siew Kiong, Shell MDS (M) Sdn Berhad.

Normal Fee Early Bird Group Fee
Sign up 1 pax Sign up 1 pax Sign up 3 pax or more
Pay 1 day(s) before course starts Pay 14 day(s) before course starts Pay 1 day(s) before course starts
MYR 3490 per pax MYR 2890 per pax MYR 2790 per pax
USD 1030 per pax USD 850 per pax USD 820 per pax

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat.
Courier your cheque payment to our Finance HQ.

* Note that we DO NOT take any payments during the event.
3. BANK IN CASH:You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com

USD 1030

Available Sessions

Session Location Register
27 - 28 Feb 2025 ESPIRA HOTEL KINRARA, Malaysia Register
19 - 20 Jun 2025 SELANGOR, Malaysia Register
12 - 13 Nov 2025 SELANGOR, Malaysia Register

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