High Performance Leadership For Corporate Leaders- 7 High Key Performance Indicators

Upon completion of this Leadership workshop, you will be able to:

• Fulfill the leadership expectations of those you work with
• Understand and overcome your natural leadership style to be adaptive
• Operate in the risk-assurance matrix
• Apply high impact persuasive, coercive, collaborative and negotiative techniques to resolve issues – techniques that hostage negotiators use to change mind-sets and behaviours
• Apply adaptive motivation techniques
• Manage crisis – lead yourself and others at the edge
• Keep things running in ship shape under any condition
• Develop high performance team to delegate to
• Apply effective talent development techniques
• Systematically and strategically take your organization to greater heights
• Playing the leaders part
• Analysing leadership success and failure stories

Anyone who needs to communicate effectively in order to improve work performance and productivity, including:

• Managers/Team Leaders

DAY 1 (9.00am-5.00pm)

9.00AM - 10.30AM 
MODULE 1 – LEADERSHIP PROFILING

• Prerequisites and characteristics of great leadership around the corporate world

What people expect and respect in a leader

• What senior management looks for in potential leaders
• What fellow leaders respect in their peers
• What followers expect from their leaders

Your personality analysis for preferred leadership style

• Confirming the pros and cons of your natural leadership style

Becoming the Adaptive Leader

• Adapting to different situations
• Adapting to different people

Why leaders operate in the Risk vs Assurance matrix

• Your risk propensity
• Adapting in the matrix

10.30AM - 10.45AM Break

10.45AM - 1.00PM
MODULE 2 –WHY LEADERS NEED TO MOTIVE

Why leaders need to be:

• Persuasive – techniques
• Coercive – techniques
• Collaborative – techniques
• Negotiative – techniques
• Changing mind-sets and behaviours
• Avert or manage conflicts

Why leaders need to motivate

Adaptive motivation according to different:

• People – techniques
• Situations - techniques

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
MODULE 3 – LIVING THE LEADERSHIP PACKAGE 1 - ADAPTIVE
AUTHORITATIVE, AUTOCRATIC & COMMANDING LEADERSHIP

Crisis leadership

• Leading others at the edge

Becoming the Package 1 Leader

• Shedding your natural style
• Becoming the authoritative, autocratic and commanding leader when needed

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
MODULE 4 – LIVING THE LEADERSHIP PACKAGE 2 – TRANSACTIONAL & PACESET

Transactional & Pacesetting leadership

• Bureaucratic leadership
• Keeping the organization ship shape

Becoming the Package 2 Leader

• Shedding your natural style
• Becoming the transactional and pacesetting leader when needed

DAY 2 (9.00am-5.00pm)

9.00AM - 10.30AM 
MODULE 5 – LIVING THE LEADERSHIP PACKAGE 3 - DEMOCRATIC

• Participative, Affiliative & Democratic leadership
• Techniques to create and lead high performance teams
• Becoming the Package 3 Leader
• Shedding your natural style
• Becoming the participative, affiliative and democratic leader when needed

10.30AM - 10.45AM Break

10.45AM - 1.00PM 
MODULE 6 – LIVING THE LEADERSHIP PACKAGE 4 - DELEGATIVE

• Delegative & Laissez-Faire leadership
• Effective talent development techniques
• Becoming the Package 4 Leader
• Shedding your natural style
• Becoming the delegative and laissez-faire leader when needed

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
MODULE 7 – LIVING THE LEADERSHIP PACKAGE 5 - TRANSFORMATIVE

• Visionary, Strategic & Transformational leadership
• Becoming the Package 5 Leader
• Shedding your natural style
• Becoming the visionary, strategic and transformational leader when needed

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
MODULE 8 – FLAUNTING YOUR LEADERSHIP

• How to look and talk like a respectable & valuable leader
• Getting noticed & respected
• Analysing leadership success and failure stories
• 2 Styles of Leadership- Which is better?
• Servant leadership
• Charismatic leadership
• Take on your leadership position with greater confidence
• Build a culture that promotes trust, integrity and high performance

Review and Debrief

• Interactive Lectures/ Videos – 20%
• Hands-on Workshops/ Role-plays/ Group Presentation – 50%
• Customised Case studies for Motorola– scenarios are created for participants to run projects that will resolve organizational issues by applying the different styles of adaptive leadership & Debriefing – 30%

DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France

PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.

His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.

CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.

From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.

Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.

ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction

GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:

• Conducting entrepreneurship programs for over 50 participants on how to start businesses post-COVID-19, organised by the Government.
• Delivering life transition and retirement programs for senior high-ranking government officials, focusing on retiring happily and moving forward in life.
• Facilitating rehabilitation and reintegration programs for prisoners prior to their release, equipping them with strategies for success in their second chance at life.

TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:

• ISO 9001 (Awareness, Consulting, Auditing to Accreditation)
• Understanding & Implementing KPAs and KPIs Effectively
• Lean Management incorporating Toyota Production System
• Achieving Customer Satisfaction & Increasing Profit through Best Manufacturing Practices
• Professional Technical Report Writing & Presentation Skills
• Situational Motivation for Executives & Managers
• Innovation, Business Design Thinking & Decision Making
• Effective Leadership Skills Development
• Quality & Manufacturing-related programs

SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more

TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.

Upon successful completion of this program, you will receive a Certificate of Achievement.

Payment mode:

1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

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