High Performance Team Development and Teamwork

This Effective Team Development and Teamwork training is special because of the following:

• Understand what constitutes a highly successful team
• Learn new strengths and gain insights within the team
• Create a culture of accountability
• Use productive conflict to enhance teamwork
• Have fun together outside the workplace, feel energized, valued and rewarded 

What do you get out of this?

• Understand the importance of working in teams and that no man is an island
• Learn the importance of self-awareness and overcoming barriers
• The critical success factors in teamwork and team development
• How can I contribute to the team’s overall efforts and success

MODULE 1: THE POWER OF EFFECTIVE TEAMWORK

• Why teamwork vs working alone
• What is a successful ‘Team’?
• Team High Payoff activities

Task 1: 

• Ask what not your country can do for you, instead ask what you can for your country!
• Spot your strengths and how you can contribute within the team.

MODULE 2: CLARITY TO TEAM SUCCESS

• Define Team Goals
• Develop Plan of Action
• Identify Roles & Responsibilities
• Measure and Monitor Progress
• Ensure team members are Engaged and Committed
• Solve problems together through open communication
• Sustain Positive Energy in the team

Game: Team Goals Traffic Jam

MODULE 3: COMMUNICATION TO TEAM SUCCESS

• Getting your message across better to your group effectively
• Understanding team mates’ personalities and motivations and preferred communication styles

Task 3: Case Studies

• How can I ensure I communicate effectively within my team?
• How can I encourage team harmony and group development?

MODULE 4: CRITICAL ASPECTS OF NON-PERFORMING TEAM

• - Deeper values than a failing team
• - Know yourself and your team’s motivation
• - Interventions to Non Performing Teams

Task 4:

Down to the Rabbit Hole

MODULE 5: HIGH PERFORMANCE TEAMWORK

• Responsible and Accountable
• Influence, Motivation and Trust
• Respect, Synergy and Success
• Opportunity for Growth
• Celebrating Your Success

Task 5:

• Lumina Spark Gamification activities on how to work and support your teams to achieve successful outcomes and results desired.

• Interactive presentation & Input
• Group Activities and Role Plays, Video Demonstration, Think, Pair and Share amongst participating groups 
• Debrief sessions after each activity by the Facilitator

DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France

PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.

His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.

CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.

From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.

Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.

ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction

GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:

• Conducting entrepreneurship programs for over 50 participants on how to start businesses post-COVID-19, organised by the Government.
• Delivering life transition and retirement programs for senior high-ranking government officials, focusing on retiring happily and moving forward in life.
• Facilitating rehabilitation and reintegration programs for prisoners prior to their release, equipping them with strategies for success in their second chance at life.

TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:

• ISO 9001 (Awareness, Consulting, Auditing to Accreditation)
• Understanding & Implementing KPAs and KPIs Effectively
• Lean Management incorporating Toyota Production System
• Achieving Customer Satisfaction & Increasing Profit through Best Manufacturing Practices
• Professional Technical Report Writing & Presentation Skills
• Situational Motivation for Executives & Managers
• Innovation, Business Design Thinking & Decision Making
• Effective Leadership Skills Development
• Quality & Manufacturing-related programs

SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more

TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.

Upon successful completion of this program, you will receive a Certificate of Achievement.

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com