Introduction
Every organization strives for excellent performance in the market place. A successful organisation possesses the culture of setting clear expectations for organisational performance as well as structured reviews and monitoring to ensure that they are met.
Key Performance Indicators (KPIs) provides the organisation with the needed direction, motivation, as well as the means to measure the health of the organisation. Good KPIs are specific, measurable, aligned to the organisational vision, and provide the impetus to shape strategies and plans.
Course Objectives
On successful completion of this workshop, the participants are expected to be able to:
DAY 1: 9:00 AM – 5:00 PM
9.00AM - 10.30AM
Module 1: Overview of Performance Indicators
10.30AM - 10.45AM Break
10.45AM - 1.00PM
Module 2: Overview of Performance Indicators (Continuation from Module 1)
1.00PM - 2.00PM Lunch
2.00PM - 3.30PM
Module 3: Balanced Scorecard: Good Measurement Makes a Difference in Organisational Performance
3.30PM - 3.45PM Break
3.45PM - 5.00PM
Module 4: Understanding Operations
DAY 2: 9:00 AM – 5:00 PM
9.00AM - 10.30AM
Module 5: Key Results Areas
10.30AM - 10.45AM Break
10.45AM - 1.00PM
Module 6: Key Performances Indicators
1.00PM - 2.00PM Lunch
2.00PM - 3.30PM
Module 7: KPI Management
3.30PM - 3.45PM Break
3.45PM - 5.00PM
Module 8: Management of Change
End
Lectures, Discussions, Illustrations, Practical Exercises and Presentation.
SUCHITRA MAHENDRARAJ
Chartered Accountant (CA) of the Malaysian Institute of Accountants
Fellow of the Chartered Association of Certified Accountants (FCCA), UK, Associate of the Chartered Institute of Management Accountants (CGMA), UK
Certified trainer by Advanced Training (UK) Ltd
Certified HRD CORP trainer, Malaysia
Ms Suchitra Mahendraraj is professionally qualified accountant. She is a Finance consultant turned trainer. Working as a consultant in training for the past 16 years, she has contributed to the success of many projects and programmes.
She is a professionally qualified accountant. She is also a Fellow of the Chartered Association of Certified Accountants (FCCA), UK, an Associate of the Chartered Institute of Management Accountants (CGMA), UK, and Chartered Accountant (CA) of the Malaysian Institute of Accountants.
During her working career, she has been involved in areas such as business advisory, audit, human resources, finance and administration and training. She has wide and extensive knowledge in various industries.
Suchitra’s training style is refreshing and energetic, relaxing her audiences whilst inspiring them to take action. She is a lively, energetic & engaging facilitator who will compel you to think of your organisational and personal growth stirring creativity and motivation to act.
She approaches learning from an integrated perspective, dedicates herself to helping organisations manage the human side of change in ways that produce powerful, positive and sustainable results.
She has personally trained many organisations ranging from SMIs to large MNCs covering areas ranging from Finance and Finance related, Leadership, Professional Development and Teambuilding.
Normal Fee | Early Bird | Group Fee |
---|---|---|
Sign up 1 pax | Sign up 1 pax | Sign up 3 pax or more |
Pay 1 day(s) before course starts | Pay 14 day(s) before course starts | Pay 1 day(s) before course starts |
MYR 3490 per pax | MYR 2890 per pax | MYR 2790 per pax |
USD 1030 per pax | USD 850 per pax | USD 820 per pax |
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Upon successful completion of this program, you will receive a Certificate of Achievement.
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
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