Legal Debt Recovery & Understanding Contract Clauses

By the end of this 1-day training program, participants will be able to:

• Interpret Key Contract Clauses: Understand common legal terms and clauses, and how to identify and negotiate terms that minimize risk and protect the business.
• Negotiate Favorable Terms: Gain skills to effectively discuss and negotiate contract terms with vendors, partners, and clients to ensure clear and secure agreements.
• Strengthen Debt Prevention Practices: Implement strong internal processes to reduce the risk of bad debt through better credit control and payment tracking.
• Use Non-Legal Debt Recovery Methods: Utilize out-of-court options, like demand letters and settlements, to recover debts quickly and affordably.
• Navigate Legal Debt Recovery: Understand the court process for debt recovery and learn how to enforce judgments to seize assets, freeze bank accounts, and pursue debtor penalties.

Participants will leave the program with practical tools to manage contracts and recover debts efficiently, minimizing financial risks for their businesses.

• Credit Assistants, Executives
• Executives to Senior Managers
• Marketing Professionals in-charge of collection
• Finance and admin Executives and Managers

1 Day : 900am- 500pm

9.00 am to 10.00 am
Module 1: Introduction to Contracts & Contract Clauses
Key Topics:
Importance of clear contract drafting.
Common clauses in contracts and their purpose.
Contractual obligations and enforcement in Malaysia.

10.00 am to 11.00 am
Module 2: Common Contract Clauses & Their Implications
Key Topics:
Termination Clauses: Grounds for terminating contracts (e.g., material breach).
Indemnity Clauses: Risk management and shifting liabilities.
Payment Clauses: Payment terms, late fees, and penalties.
Dispute Resolution Clauses: Methods of resolving conflicts (arbitration vs. litigation).
Confidentiality Clauses: Protecting trade secrets and proprietary information.
Force Majeure Clauses: Handling unforeseen events like natural disasters.

11.00am to 12.00 pm
Module 3: Introduction to Debt Recovery in Malaysia
Key Topics:
How to initiate debt recovery: Starting with formal letters of demand.
The role of debt recovery agents.
Understanding legal fees, interests, and penalties in debt recovery.

12.00 pm to 1.00 pm
Module 4: Debt Recovery Tools & Techniques
Key Topics:
Sending Letters of Demand: Best practices, templates, and timing.
Negotiation Tactics: How to approach debtors and reach a repayment agreement.
Instalment Plans: Structuring repayment options that suit both parties.
Court Process for Debt Recovery:
Filing a claim at the Sessions Court or High Court.
Key documents and filing procedures.
Common legal defenses and how to counter them

 1.00 pm to 2.00 Lunch Break 

2.00 pm to 3.00 pm
Module 5: Enforcement of Judgments & Alternative Methods
Key Topics:
Writ of Execution: How to seize property or garnish wages to recover debts.
Bankruptcy and Insolvency: When to declare bankruptcy and the process of winding up a company.
Mediation and Arbitration: Non-litigation alternatives to resolve debt disputes.
Cross-border Debt Recovery: Issues faced when the debtor is overseas.

3.00 pm to 3.30pm
Module 6: Risk Mitigation in Contracts & Debt Recovery
Key Topics:
Preventive Measures: How to minimize potential breaches in contracts (e.g., through better contract drafting, payment terms, etc.).
Credit Checks and Due Diligence: Tools for assessing the risk of non-payment before entering into contracts.
Escalation Procedures: When to escalate debt recovery and avoid costly delays.

3.30 pm to 4.30 pm
Module 7: Case Studies and Practical Scenarios
Key Topics:
Contract Disputes: Analyze successful contract clauses and the consequences of poorly drafted ones.
Debt Recovery Failures: Discuss cases where debt recovery efforts were unsuccessful and lessons learned.
Breakout Groups: Small groups to tackle scenarios and present their solutions.
Learning Outcome: Apply knowledge in real-world situations and enhance problem-solving skills.

4.30 pm to 5.00 pm
Final Wrap-Up and Q&A

• Overview: Summarize key takeaways, discuss additional resources, and open the floor to questions.

Interactive presentation & input

REYNUHADEVI RAMACHANDRAN (REYNU)

Corporate Trainer | Consultant | Financial & Business Strategist

Professional Summary

Reynuhadevi Ramachandran (Reynu) is a dynamic, results-driven corporate trainer and business strategist with over 20 years of experience in financial management, business consulting, leadership development, organizational development, HR, and administration. She brings a strong corporate foundation from the banking and financial services sector, having held key leadership roles at CIMB Bank and AEON Credit Service (M) Berhad, where she led Business Development, Sales & Marketing, Product Development, P&L and Budget Management, Operations, Insurance, and Credit Recovery.

Since transitioning into full-time training and consulting in 2019, Reynu has built a distinguished reputation for delivering transformative programs for financial institutions, SMEs, MNCs, government agencies, and start-ups. Her ability to integrate real-world experience, strategic insights, and people-centered facilitation allows her to simplify complex business challenges into practical, actionable solutions.

She is also a strong advocate for women’s economic empowerment. Through collaborations with Ministries and NGOs, she has trained over 800 B40 and M40 women in financial literacy, entrepreneurship, and personal development.

As an HRD Corp–accredited trainer, Reynu is widely recognized for her engaging personality, strategic thinking, and strong rapport with C-suite leaders, managers, and operational teams across industries.

Academic & Professional Qualifications

• Bachelor’s Degree in Finance
  • Master of Business Administration (MBA), University of Ballarat, Victoria, Australia
  • HRD Corp Accredited Trainer (Malaysia)

Areas of Expertise

• Financial Management & Financial Literacy
  • Business Development & Strategic Planning
  • Leadership & People Development
  • Organizational Development & Change Management
  • Customer Service & Customer Experience
  • Sales, Marketing & Negotiation
  • Credit Recovery & Debt Management
  • Credit Consulting & Risk Management
  • Entrepreneurship & SME Advisory
  • HR, Operations & Administrative Management

Training & Consulting Experience

HRD Corp Accredited Trainer (2019 – Present)
Delivered high-impact corporate and public programs in areas including:
• Leadership & Supervisory Skills
• Financial Literacy & Financial Management
• Business Strategy & Operational Excellence
• Customer Service & Communication Skills
• Credit Recovery, Debt Management & Negotiation
• Entrepreneurship & Women Empowerment Programs
• Personal Effectiveness, Mindset & Self-Development

Women Empowerment & Community Programs
• Trained over 800 women (B40 & M40) in financial literacy, entrepreneurship, mindset transformation, and income-generating skills.
• Worked with Women’s Ministries, NGOs, and community organizations on capacity-building initiatives.

Industry Experience

Leadership Roles – CIMB Bank & AEON Credit Service (M) Berhad
• Led Business Development, Sales & Marketing, Product Development
• Managed P&L, budgeting, and operational strategies
• Overseeing Insurance, Credit Recovery, Risk Assessment, and Customer Solutions
• Led high-performing teams across core business functions

Business & Financial Consultant
• Provides advisory in financial management, risk mitigation, business expansion, and operational optimization.
• Works with SMEs, start-ups, and corporate organizations on strategic growth projects.

Industries Trained & Consulted

• Banking & Financial Services
• Insurance & Risk Management
• Education & Training
• Telecommunications
• Logistics & Transportation
• Manufacturing & Engineering
• Retail, Services & SMEs
• Government, NGOs & Community Organizations

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

“He has a vast experience in Corporate and Legal work and had been in Legal Practice for a several years before returning to the corporate sector. His knowledge and skills in Civil and Criminal litigation as an Advocate & Solicitor of the High Court of Malaya definitely gave him an added advantage to excel in the pursuit of knowledge and to excel in any related fields, employment and/or education. He is well learned and has the continuous energy to excel in education to gain knowledge. He has the disposition of a capable and responsible leader.” 

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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