iTrainingExpert Logo

Sales Strategy; How to Win and Retain Customers with NLP

100% Breakthrough Mindset Shift
Certified NLP Experts
80% Hands-on Experiential
On Request
🔥 0 Seats Left
4.9 (95% people recommend this)
Highly Recommended

Description

Customers don’t buy products. They buy solutions and the confidence you deliver them with.

In today’s competitive landscape, closing a sale takes more than just a good pitch. It requires deeper insight into how customers think, what they value, and how they make decisions. That’s where traditional selling often falls short and where strategic selling with NLP (Neuro-Linguistic Programming) makes the difference.

Sales professionals today are expected to be problem-solvers, advisors, and relationship-builders all at once. To meet sales targets and retain customers long-term, your team needs more than just motivation. They need a complete skillset grounded in sales psychology and effective persuasion techniques.

Our 2-Day Sales Strategy with NLP training program is designed to give sales and marketing professionals a powerful edge in customer engagement. Backed by proven NLP frameworks, this practical and engaging course helps participants master each step of the sales cycle. Fom building rapport and analyzing customer needs to handling objections and closing with confidence.

Whether your team is selling B2B solutions or B2C services, this training delivers the mindset, tools, and communication strategies to win more clients and keep them coming back.

At the end of the program, the participants will be able to:

  • Develop a strategic, growth-oriented mindset for consistent sales performance.

  • Lead client interactions with confidence. Transforming challenges into opportunities.

  • Systematically achieve and exceed key performance indicators (KPIs) and sales objectives.

  • Executive/Supervisory personnel
  • Sales Support Staff
  • Sales Managers
  • Entrepreneurs
  • All personnel aiming to develop their persuasion skills

Day 1
0900
Introduction & Welcome 
  • Programme 
  • Objectives 
  • Personal Objectives
0945
Module 1: Sales Growth Mindset
  • Potential vs Clouds
  • Fixed, Growth and New Mindset
  • Seller vs Buyer Perspectives
  • Successful sales habits
  • Activity: Sell me anything
1030 Break 

1045
Module 2: M.A.S.T.E.R – Positioning
  • Rapport building
  • Rapport techniques
  • Activity: Role-play on building rapport
1300 Lunch 

1400
Module 3: M.A.S.T.E.R – Probing
  • Asking questions
  • Understanding pain points / needs
  • Activity: Role-play on asking powerful questions
1530 Break 

1545
Module 4: M.A.S.T.E.R – Consultative Selling
  • Features vs benefits
  • Persuasion & Negotiation
  • Activity: Role-play on negotiation
1700 End of Day 1 

DAY 2
0900
Review and Recap of Day 1 

0945
Module 5: M.A.S.T.E.R – Objection Handling
  • CCIRE framework
1100 Break 

1115
Module 5: M.A.S.T.E.R – Objection Handling
  • Building win-win solutions
  • Activity: Role-play on objection handling techniques
1300 Lunch 

1400
Module 6: M.A.S.T.E.R – Closing
  • Why clients don’t buy
  • Why sales people don’t close
  • Closing techniques
  • Activity: Role-play on closing techniques
1530 Break 

1545
Module 7: M.A.S.T.E.R – Relationship Building
  • Follow-up process
  • How to sell during follow-up
  • Activity: Role-play on follow-up techniques
1700 End of Program 

  • Immersive Learning Experience
  • Experiential Activities & Role-Plays
  • Case Studies & Best Practices
  • Facilitated Group Discussions
  • Practical NLP Techniques
  • Multimedia Presentations

Angeline Ann Samuel
Bachelor of Software Engineering (Hons), University of Staffordshire
CEO & Founder Of A TECH
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)

Description
Our consultant is an experienced specialist in professional development and digital marketing. She has been spearheading a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions. She was involved with ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.

Her every day role entails; strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital marketing, market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the portfolio.
Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and consultant, working with multiple organisations.

Her clients include:
SIRIM Malaysia, MATA Malaysia, Palace of the Golden Horses Malaysia, Royal Chulan Malaysia, Bank Islam Malaysia, B Braun Malaysia, Total Worx Asia, Taylor’s Education Group, Australian International School, AGILE, Lafarge Cement, PETRONAS Malaysia, Dragon Oil Dubai, Halliburton, Zimbabwe Power Corporation, Canon, National Bank of Malawi, PNG Ports Corporation Limited, Qatar Petroleum Company, Qatar Petrochemical Company (QAPCO), The Tanzania Institute of Bankers, Alinta Energy Sydney Australia, Celestica Malaysia Sdn Bhd, Mozambique Airlines (LAM), Base Titanium Zambia, Arabian Pipes Co. Saudi Arabia, Al Abdullatif Manufacturing & Investment Co. Saudi Arabia, Saudi Aramco Saudi Arabia, Vanuatu National Provident Fund, La'ala Al Kuwait Real Estate Establishment Kuwait, Hikma Pharmaceuticals Jordan, Jordan Bromine Company Limited, Al Samer JCI Controls Saudi Arabia, Tanga Cement Tanzania, Arab Potash Company Jordan, Base Titanium Kenya, Egyptian Banking Institute, First Gulf Bank Abu Dhabi, Saudi International Trading Company Limited, Mopani Copper Mines PLC, and Prysmian Cables and many more..

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

"Very engaging presentation. This course highlight to us the best methods used to influence and persuade people through psychology in which I know nothing of before the training”– Farid, OIM SPD, PETRONAS Carigali Sdn Bhd
 
“I find it hard to persuade and influence others before I attended the course, but after I was shown how to unleash my inner potentials to influence people I find that engaging people is not as difficult as I previously thought it was”– Naza, HEAD, PETRONAS Carigali Sdn Bhd
 
“Very much liked the approach. This course teaches me how to interact effectively with the management and rest of colleagues through influencing according through behaviours that will make communication at workplace much easier than before.”– Fauzi, TS OIL, PETRONAS Carigali Sdn Bhd
 
“Overall very happy with the training and would like to attend Advanced NLP training” - Roshan, Group Partner, NMG Group
 
“Before the course I was feeling unsure and my weakness are in dealing with closing sales, now I feel empower and confidence with the sales process” – Siva Kumar, Senior Consultant, NMG Group
 
“Trainer is very good and professional, the tools that was taught are the most effective parts of the course” – Nick Li, Principal Consultant, NMG Group
 
“Before the course, I was unsure of any good sales technique and I learned about right brain strategies and now I feel more confident in the sales process” – Matthew, Group Partner, NMG Group
 
“I used to interact less due to lack of self-confidence but after the training I find that my views on people changed and it is much easier to connect the dots of people around me and it boost my self-confidence to further engage with people of all backgrounds in future.”– Shamri, Terminal Support, PETRONAS Carigali Sdn Bhd
 
“NLP taught me how to manage people and assess their behaviours to get the best of interactions. This course is highly recommendable for all especially to leaders at the management level.”– Thomas, Manager, PETRONAS Carigali Sdn Bhd
 
“I have very little knowledge on what NLP actually is and how strong it is in influencing people through behaviours but through this course conducted by the highly experienced and knowledgeable trainer, Mr.Daniel Wong I got to the opportunity to practise NLP to further benefit my role in the company.”– Akmal, PETRONAS Carigali Sdn Bhd

Normal Fee Early Bird Group Fee
Sign up 1 pax Sign up 1 pax Sign up 3 pax or more
Pay 1 day(s) before course starts Pay 20 day(s) before course starts Pay 20 day(s) before course starts
MYR 2990 per pax MYR 2490 per pax MYR 2390 per pax
USD 1690 per pax USD 1290 per pax USD 1190 per pax

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com

USD 1690
Group Price USD 1190
3+ pax discount
🔥

Upcoming Sessions - Seats Filling Fast!

Early bird
📍 ONLINE, Malaysia
Early bird
USD 1,290 USD 1,690
Save USD 400 · early bird ends 22 Oct 2026
Secure Early Bird
Early bird
📍 ONLINE, Malaysia
Early bird
USD 1,290 USD 1,690
Save USD 400 · early bird ends 01 Feb 2027
Secure Early Bird
Early bird
📍 ONLINE, Malaysia
Early bird
USD 1,290 USD 1,690
Save USD 400 · early bird ends 30 Mar 2027
Secure Early Bird
Early bird
📍 ONLINE, Malaysia
Early bird
USD 1,290 USD 1,690
Save USD 400 · early bird ends 10 Jun 2027
Secure Early Bird
Early bird
📍 Klang Valley, Malaysia
Early bird
USD 1,290 USD 1,690
Save USD 400 · early bird ends 21 Oct 2027
Secure Early Bird
📅

Check Your HRDC Grant Deadline

Pick your training start date to see exactly when to apply.

Share to your friends

🛡️ Need Help Choosing Your Perfect Session?

Our training consultants will help you select the ideal timing and format

Office Hours: Mon-Fri 9AM-6PM

Free consultation Instant response Flexible payment plans HRDC claimable