Think out of the Box & Problem Solving

By the end of the course, you will be able to:

•    Generate creative, out of the box ideas and solutions 
•    Transform your creativity into practical business solutions
•    Turn existing problems into opportunities for growth
•    Apply proven thinking techniques to anticipate problems and to analyze the environment
•    Leverage on your creative strengths to pinpoint problems, identify cause and effect
•    Produce and generate the solutions and outcomes required
•    Apply specific techniques to evaluate and select new ideas/alternatives generated
•    Learn to analyze and assess risks, probabilities and impact of options selected
•    Harvest the results of your creative thinking in order to increase the output, spell out useful new ideas and design ways forward

All managers, executives, supervisors, all support staff, admin personnel, sales, marketing, customer service, front desk, PR, technical staff, engineers, production staff, QA staff - ALL staff who wants to learn to be a solution provider for their companies and to be able to provide creative input/ ideas at the workplac

DAY 1: 
9.00am - 10.30am
MODULE 1: THINKING OUTSIDE THE BOX - LIGHT AT THE END OF THE TUNNEL
•    Define thinking outside the box, creativity and lateral thinking
•    Experience an unlearning to get the job done 
•    Access creativity and imagination where all the important answers live
•    If you always do what you always did, you will get what you
always got
•    Videos: discussion on creativity and thinking outside the box

10.30am - 10.45am Break

10.45am - 1.00pm 
MODULE 2: BRAIN DOMINANCE AND SEEKING SOLUTIONS/ ANSWERS/IDEAS 
•    Understand the human bio computer - brain (CPU); mind (software); beliefs, values and attitude (operating system); submodalities/inner five senses (keyboard)
•    Activate the creative part of the brain that focuses on solutions
•    Discover brain frequencies and subliminal music/sounds

1.00pm - 2.00pm Lunch

2.00pm - 3.30pm
MODULE 3: CREATIVITY PROCESS - WHAT HAS TO HAPPEN
•    Define and frame boundaries, framework and constraints - clarity is power!
•    Collect, collate and organize data and information
•    Incubate to change brain frequency to stimulate thinking
•    Thinking about the issue constantly
•    Experience the Eureka moment when the idea hits unexpectedly
•    Develop and implement the idea/solution generated
•    Activity on Incubation; eliminating barriers to creativity and innovation

3.30pm - 3.45pm

3.45pm - 5pm
MODULE 4: ESSENTIAL INGREDIENTS AND STEPS THAT STIMULATE INNOVATION AND CREATIVITY
•    Creating an environment in which creativity can flourish
•    How to avoid group think and “same old ideas” 
•    Key to spurring creativity - practicing flexibility and adaptability
•    Triggering imagination with “What If” and “Wishful Thinking” techniques
•    Explore and identify the 12 key requirements to spark creativity 
•    5 Key Techniques will be mastered through a series of activities, games, group work and presentation 

MODULE 5: CARRYING OUT THOUGHT EXPERIMENTS - PROVOCATION AND THINKING OUTSIDE THE BOX
•    Provocation technique, the only way to think outside the box
 - suspend judgment with provocative statements
•    Provocation strategies automatically leads to Blue Ocean Strategy
•    Utilizing 5 unique tools and techniques to activate provocation and to truly think outside the box 
•    Master the technique of Visualization and Guided Imagery
•    Experiential Activity: a combination of visualization, imagination, pictures, colors, subliminal music and movement to think outside the box

END OF DAY 1

DAY 2:

9.00am - 10.30am
MODULE 6: TECHNIQUES TO ANTICIPATE PROBLEMS AND TO  ANALYZE THE ENVIRONMENT
•    What constitute the environment?
•    Learning to compare, contrast, connect and combine 
•    Determining the deviation and gap
•    Identifying and resolving strengths and weaknesses
•    Anticipate opportunities, possibilities, limitations and threats
•    Activity: Bring your work problems to the workshop so that you can produce ideas and results with 3 techniques

10.30am - 10.45am Break

10.45am - 1.00pm
MODULE 7: TECHNIQUES FOR RECOGNIZING AND IDENTIFYING PROBLEMS - TESTING PROBABLE CAUSES
•    Root Cause Analysis - 5 Why Diagram and 5W1H to determine cause and effect
•    Undertake comparative analysis, examine correlations, determine causal relationships
•    Explore the problem from various angles/ viewpoints and to generate different perspectives
•    Determine the 20% fundamental causes that will resolve 80% of the problem and to choose the most important changes to make 
•    Team Project: effective techniques to help you identify, pinpoint and confirm problem areas, where the problems are coming from

1.00pm - 2.00pm Lunch

2.00pm - 3.30pm
MODULE 8: TECHNIQUES FOR GENERATING ALTERNATIVES AND SEEKING SOLUTIONS
•    Use a variety of tools and techniques to generate the solutions and outcomes required
•    Apply a creative technique which involves breaking the problem into smaller and smaller parts and looking at alternative solutions to these parts - a good tool for incremental innovations in a product/service 
•    Use SCAMPER to stimulate and trigger thinking, ideas and outcomes required
•    Learn 2 techniques to solve complex and complicated problems
•    Team Project: practical techniques to help you generate alternatives and obtain the solutions required

3.30pm - 3.45pm Break

3.45pm - 5.00pm 
MODULE 9: TECHNIQUES TO ASSESS RISKS AND ITS IMPACT
•    Work on a practical approach to mapping your organization’s business processes
•    Create a diagram or chart to determine a course of action or show a statistical probability
•    Probability and Impact Matrix to aid in prioritizing risks and the high probability/ likelihood of occurring which will have a high impact on the project objectives
•    Weigh the expected risks and rewards  to arrive at an optimal statistical design for it based on the trade-offs involved
•    Group Projects: excellent techniques to help assess risks and its impact

MODULE 10: DECISION MAKING AND ANALYSIS 
•    Analyzing the alternatives and results generated
•    Choosing among alternatives for organizational benefit and maximum buy-in
•    Assigning weight to objectives to make the best decision
•    Creating a satisfaction scale to choose between alternatives
•    Group Work: brainstorming, discussion and presentation
 
FINAL ACTIVITY: MIND MAP THE 2-DAY LESSONS 
END OF 2 DAYS WORKSHOP

•    Expert Input, Demonstrations and Presentations
•    Practice Sessions and Role Play (Breakout Rooms)
•    Group Discussion, Brainstorming and Sharing Sessions
•    Quizzes, Challenges and Competitions
•    Question-And-Answer Session
•    Case Studies and Exercises (Individual and Group)
•    Practical Hands On Sessions - Think Outside The Box Activities, Stress Busters, Changing States, Positivity Exercises, Feel Good Activity, Virtual Games

MARK THOMAS
Eng. Civil Eng.(University of Science Malaysia)
Cert. in Project Management & Contract Admin.(Teeside Tertiary College, UK)
Cert. in Loss Adjusting (Institute of Insurers, Malaysia)

Professional Summary: With 27 years of dedicated experience in the engineering, development, and construction sectors, I have consistently navigated complex negotiations to drive project success and stakeholder satisfaction.

My career spans pivotal roles including Director, Project Director, and Senior Manager, where Ive honed expertise in operations, strategic planning, and crisis management.

Key Skills:

• Negotiation Expertise: Demonstrated proficiency in daily negotiations for contract procurement, project deadlines, and settlements, adept at securing favorable outcomes amidst challenging circumstances.
• Strategic Leadership: Led multimillion-dollar projects including high-rise constructions, infrastructure upgrades, and renovation initiatives, achieving milestones with precision and foresight.
• Effective Communication: Adept communicator known for building strong rapport and fostering collaborative relationships across diverse stakeholders, internally and externally.
• Problem-Solving: Proven ability to troubleshoot and resolve complex issues, ensuring seamless project delivery and client satisfaction.
• Team Collaboration: Skilled in team leadership and cross-functional collaboration, optimizing resources to meet project goals and exceed expectations.

Some of the companies that I have directly trained 
1. Vallianz Holdings Limited (Singapore)
2. JKR Sarawak Pan Borneo
3. EDOTCO Group (Global)
4. Kaifa Technology Malaysia Sdn BHD
5. Liberty Insurance Group 
6. Flash Express Malaysia 
7. Kellanova Group
8. TDCX Group
9. Motorola (M) Sdn Bhd
10. ALPS ALPINE (M) Sdn Bhd
11. InfinitePay Sdn Bhd
12. Monthly Public Programs for CIDB - Project Management & Project Scheduling

Indirectly or as facilitator to Main Trainer
1. IPG Media Brands
2. Merchantrade Asia Sdn Bhd
3. Vale Malaysia Sdn Bhd
4. LAC Group
5. Flash Express Sdn Bhd
6. Shell Sarawak Bhd
7. Texas Instruments Sdn Bhd
8. Setel Ventures Sdn Bhd

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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