Think out of the Box & Problem Solving

By the end of the course, you will be able to:

•    Generate creative, out of the box ideas and solutions 
•    Transform your creativity into practical business solutions
•    Turn existing problems into opportunities for growth
•    Apply proven thinking techniques to anticipate problems and to analyze the environment
•    Leverage on your creative strengths to pinpoint problems, identify cause and effect
•    Produce and generate the solutions and outcomes required
•    Apply specific techniques to evaluate and select new ideas/alternatives generated
•    Learn to analyze and assess risks, probabilities and impact of options selected
•    Harvest the results of your creative thinking in order to increase the output, spell out useful new ideas and design ways forward

All managers, executives, supervisors, all support staff, admin personnel, sales, marketing, customer service, front desk, PR, technical staff, engineers, production staff, QA staff - ALL staff who wants to learn to be a solution provider for their companies and to be able to provide creative input/ ideas at the workplac

DAY 1: 

9.00am - 10.30am
MODULE 1: THINKING OUTSIDE THE BOX - LIGHT AT THE END OF THE TUNNEL
•    Define thinking outside the box, creativity and lateral thinking
•    Experience an unlearning to get the job done 
•    Access creativity and imagination where all the important answers live
•    If you always do what you always did, you will get what you
always got
•    Videos: discussion on creativity and thinking outside the box

10.30am - 10.45am Break

10.45am - 1.00pm 
MODULE 2: BRAIN DOMINANCE AND SEEKING SOLUTIONS/ ANSWERS/IDEAS 
•    Understand the human bio computer - brain (CPU); mind (software); beliefs, values and attitude (operating system); submodalities/inner five senses (keyboard)
•    Activate the creative part of the brain that focuses on solutions
•    Discover brain frequencies and subliminal music/sounds
•    BONUS: 2 subliminal CDs given absolutely free to activate creativity and total health/wellness easily, effortlessly, effectively

1.00pm - 2.00pm Lunch

2.00pm - 3.30pm
MODULE 3: CREATIVITY PROCESS - WHAT HAS TO HAPPEN
•    Define and frame boundaries, framework and constraints - clarity is power!
•    Collect, collate and organize data and information
•    Incubate to change brain frequency to stimulate thinking
•    Thinking about the issue constantly
•    Experience the Eureka moment when the idea hits unexpectedly
•    Develop and implement the idea/solution generated
•    Activity on Incubation; eliminating barriers to creativity and innovation

3.30pm - 3.45pm

3.45pm - 5pm
MODULE 4: ESSENTIAL INGREDIENTS AND STEPS THAT STIMULATE INNOVATION AND CREATIVITY
•    Creating an environment in which creativity can flourish
•    How to avoid group think and “same old ideas” 
•    Key to spurring creativity - practicing flexibility and adaptability
•    Triggering imagination with “What If” and “Wishful Thinking” techniques
•    Explore and identify the 12 key requirements to spark creativity 
•    5 Key Techniques will be mastered through a series of activities, games, group work and presentation 

MODULE 5: CARRYING OUT THOUGHT EXPERIMENTS - PROVOCATION AND THINKING OUTSIDE THE BOX
•    Provocation technique, the only way to think outside the box
 - suspend judgment with provocative statements
•    Provocation strategies automatically leads to Blue Ocean Strategy
•    Utilizing 5 unique tools and techniques to activate provocation and to truly think outside the box 
•    Master the technique of Visualization and Guided Imagery
•    Experiential Activity: a combination of visualization, imagination, pictures, colors, subliminal music and movement to think outside the box

END OF DAY 1

DAY 2:

9.00am - 10.30am
MODULE 6: TECHNIQUES TO ANTICIPATE PROBLEMS AND TO  ANALYZE THE ENVIRONMENT
•    What constitute the environment?
•    Learning to compare, contrast, connect and combine 
•    Determining the deviation and gap
•    Identifying and resolving strengths and weaknesses
•    Anticipate opportunities, possibilities, limitations and threats
•    Activity: Bring your work problems to the workshop so that you can produce ideas and results with 3 techniques

10.30am - 10.45am Break

10.45am - 1.00pm
MODULE 7: TECHNIQUES FOR RECOGNIZING AND IDENTIFYING PROBLEMS - TESTING PROBABLE CAUSES
•    Root Cause Analysis - 5 Why Diagram and 5W1H to determine cause and effect
•    Undertake comparative analysis, examine correlations, determine causal relationships
•    Explore the problem from various angles/ viewpoints and to generate different perspectives
•    Determine the 20% fundamental causes that will resolve 80% of the problem and to choose the most important changes to make 
•    Team Project: effective techniques to help you identify, pinpoint and confirm problem areas, where the problems are coming from

1.00pm - 2.00pm Lunch

2.00pm - 3.30pm
MODULE 8: TECHNIQUES FOR GENERATING ALTERNATIVES AND SEEKING SOLUTIONS
•    Use a variety of tools and techniques to generate the solutions and outcomes required
•    Apply a creative technique which involves breaking the problem into smaller and smaller parts and looking at alternative solutions to these parts - a good tool for incremental innovations in a product/service 
•    Use SCAMPER to stimulate and trigger thinking, ideas and outcomes required
•    Learn 2 techniques to solve complex and complicated problems
•    Team Project: practical techniques to help you generate alternatives and obtain the solutions required

3.30pm - 3.45pm Break

3.45pm - 5.00pm 
MODULE 9: TECHNIQUES TO ASSESS RISKS AND ITS IMPACT
•    Work on a practical approach to mapping your organization’s business processes
•    Create a diagram or chart to determine a course of action or show a statistical probability
•    Probability and Impact Matrix to aid in prioritizing risks and the high probability/ likelihood of occurring which will have a high impact on the project objectives
•    Weigh the expected risks and rewards  to arrive at an optimal statistical design for it based on the trade-offs involved
•    Group Projects: excellent techniques to help assess risks and its impact

MODULE 10: DECISION MAKING AND ANALYSIS 
•    Analyzing the alternatives and results generated
•    Choosing among alternatives for organizational benefit and maximum buy-in
•    Assigning weight to objectives to make the best decision
•    Creating a satisfaction scale to choose between alternatives
•    Group Work: brainstorming, discussion and presentation
 
FINAL ACTIVITY: MIND MAP THE 2-DAY LESSONS 
END OF 2 DAYS WORKSHOP

To Make The Training Engaging, Participative, Interactive, Lively, Interesting & Relaxing In Between Intensive Sessions, the following techniques/exercises/activities/games are included. The selection/choice depend on the relevancy & how it can add value to the subject matter/topic.
•    Expert Input, Demonstrations and Presentations
•    Practice Sessions and Role Play (Breakout Rooms)
•    Group Discussion, Brainstorming and Sharing Sessions
•    Quizzes, Challenges and Competitions
•    Question-And-Answer Session
•    Case Studies and Exercises (Individual and Group)
•    Practical Hands On Sessions - Think Outside The Box Activities, Stress Busters, Changing States, Positivity Exercises, Feel Good Activity, Virtual Games

RACHEL KHOR
Certified Master Performance Coach (ICF Approved - International Coach Federation)
From DC Psychology International & American Institute of Business Psychology 
Certification in Colored Brain Communication
Certification in Human Drivers & Motivation
Certification in Dynamic Speaking
Certification in Curriculum Development
Certified Trainer in Emotional Quotient
Certified Professional Facilitator
Certified Trainer PSMB (Ministry of Human Resources Malaysia)
Certification in Neuro Linguistic Programming (NLP)
Certification in Hypnotherapy from London College of Clinical Hypnosis (LCCH)

Rachel Khor is currently the Principal Trainer and Chief Learning Strategist with more than 18 years of real, hands on training experience.

Rachel Khor is also a Master Trainer in Negotiation, Sales, Leadership, Positive Work Attitude, Mental Toughness, Peak Performance, Emotional Intelligence and Emotional Drivers, Success Tools and Colored Brain, Creativity and Thinking Outside The Box, Problem Solving Skills, Master Your Mind, Communication, Goal Setting.

She is a sought after Learning & Development Strategist, People Developer, Trainer, Coach & Mentor. Her training and coaching incorporate effective evaluation methods, powerful techniques of varied disciplines and practical tools for all her learning solutions.

Participants have described her sessions as inspiring, thought provoking, energetic, highly interactive and easy to understand. Based on the belief that every individual has a core genius and the ability to soar given the right opportunities; Rachel's training methodology breaks limiting beliefs, overcomes obstacles and cultivates trust across cultures.

She received her training in USA, UK, Australia, Singapore and Malaysia. Prior to starting her own company she has worked with the Singapore Government & was the Conference Director of AIC, an international conference company listed on the London Stock Exchange, based in Australia. She has international exposure having worked for both public organizations as well as private companies in Australia, UK, Singapore, Indonesia, Thailand, Malaysia and Qatar.

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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