Winning Employee Engagement

At the end of this Winning Employment Engagement programme, participants will be able to:

• Articulate why traditional reward and recognition programmes fail in many organisations
• Identify the areas where they need to work on to establish and maintain a culture of engagement
• Demonstrate understanding on how employee engagement can impact on the business performance of the organization
• Develop and cultivate persuasive and influencing skills
• Design an action plan on how to foster engagement across a multi-generational workforce
• Contribute questions to survey tool to measure employee engagement
• Brainstorm on and implement a model to cultivate a culture of engagement in the organisation

• Management team               
• Heads of Departments
• Senior executives                 
• Team Leaders

DAY 1 :9.00 am - 5.00 pm

9.00AM - 10.30AM 
Module 1: The Meaning of a Culture of Engagement
In this session, participants will be made aware of the culture of engagement. They will be given the opportunity to give their observations on why the traditional system of reward and recognition fail in many organisations.
Key Learning Points:
Why traditional reward and recognition approach fail
Identifying the values of staff
Employee engagement vs. Engagement motivation

10.30AM - 10.45AM Break

10.45AM - 1.00PM 
Module 2:  Gaining Employee-Organisational Alignment
In this session, participants will realize that the challenge for businesses is to create an environment where employees understand and commit to the company’s direction, strategy and goals. An organizational framework that addresses all the components of a business will be introduced to the participants. Participants will be encouraged to give their input into each component.
Key Learning Points:
“Fit for purpose” organizational structure
People, systems and processes
Leadership
positive work environment
Organizational framework

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
Module 3: Engagement Drivers
In this session participants will learn that engagement leads to higher financial performance, higher customer satisfaction and higher employee retention. Participants will identify the engagement drivers and work on them.
Key Learning Points:
Identify the engagement drivers in your company
How well are we doing?
Areas to ask in questionnaires to identify engagement drivers

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
Module 4: Persuasion Is Influencing
In this session, participants will learn to use the techniques of persuasion so as to influence the people around them to be engaged. Participants will learn to develop and use the listening and questioning techniques.
Learning Areas
Deep Listening techniques
Sharp Questioning techniques
Business-like Consultative techniques

DAY 2:9.00 am - 5.00 pm

9.00AM - 10.30AM 
Module 5: Fundamentals of Influencing Skills 
In this session, participants will be coached on the fundamental techniques of influencing skills.
Learning Areas:
“Pull” not “Push”
Getting the other person to be involved in discussion
Persuade, don’t manipulate
Focus on behavior rather than personality
Seek to understand

10.30AM - 10.45AM Break

10.45AM - 1.00PM 
Module 6: Persuasive and Influential Behaviours
In this session, participants will learn how to cultivate persuasive and influential behavior.
Learning Areas:
What image do you want to project?
Developing a strong enthusiastic voice
Speaking fluently without hesitation
Using open ended questions

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
Module 7: Creating An Engaged Workforce
In this session, participants will be coached on practical techniques on to how to get the workforce engaged in their work.
Learning Points:
Commitment to organisations core values
The C O M M I T Approach 

3.30PM - 3.45PM Break

3.45PM - 5.00PM
Module 8: Putting It All Together
Review, Reinforce and Action Plan

• Interactive and participative power point presentations
• Case Studies & Discussion
• Role Plays
• Debriefing Sessions

ANGELINE ANN SAMUEL

Bachelor of Software Engineering  (Hons), University of Staffordshire
CEO & Founder Of A TECH
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)

Angeline is an experienced specialist in professional development and digital marketing. She has spearheaded a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions.  Her involvement includes ensuring progressive growth of the business through management of its Advisory functions. Currently she is the CEO of a digital marketing firm in Malaysia.

Her daily role entails; strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital  marketing,  market expansion strategies, business development initiatives, competitive & market intelligence, determining pricing strategies and control and monitoring of budget/spend of products under the portfolio.  

Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and consultant, working with multiple organisations

Her client’s include :

• SIRIM , Malaysia, MATA , Malaysia, Palace of the Golden Horses, Malaysia, Royal Chulan, Malaysia,Bank Islam, Malaysia, B Braun Malaysia,Total Worx Asia,Lafarge Cement,PETRONAS Malaysia,Dragon Oil Dubai,Halliburton,Zimbabwe Power,Corporation,Canon,National Bank Of Malawi,PNG Ports Corporation Limited,Qatar Petroleum Company,Qatar Petrochemical Company (QAPCO),The Tanzania Institute Of Bankers,Alinta Energy Sydney, Australia,Celestica Malaysia Sdn Bhd,Mozambique Airlines (LAM),Base Titanium, Zambia,Arabian Pipes Co, Saudi Arabia,Al Abdullatif Manufacturing & Investment Co, Saudi Arabia,Saudi Aramco, , Saudi Arabia,PNG Ports Corporation Limited,Vanuatu National Provident Fund,La'ala Al Kuwait Real Estate,Establishment, Kuwait,Hikma Pharmaceuticals, Jordon,Jordan Bromine Company Limited,Al Samer JCI Controls, Saudi Arabia,Tanga Cement, Tanzania,Arab Potash Company, Jordan,Base Titanium, Kenya,Egyptian Banking Institute,First Gulf Bank, Abu Dhabi,Saudi International Trading Company Limited,Mopani Copper Mines PLC, Prysmian Cables and many more...

Or

DANIEL WONG
Member of Malaysian Institute of Management
Certified Professional Trainer, MIM
MBA (General) University of Hull, UK
Council of Engineering Institutions (UK) Part I & II
Associate Member of Institute of Electrical Engineers, UK
ISO Standardization Internal Auditor
NLP Master Trainer Certification, NFNLP US
Certified Master Conversational Hypnotherapist, IAPCH US
Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US
International Diploma in Sound Therapy, IAST Alicante, Spain

Daniel, an International Master NLP Trainer and Certified Mental Therapist, has more than 30 years experience in the corporate world, out of which 20 years has been spent on therapy work, coaching and training: teaching EQ, AQ, Critical & Creative Thinking Skills, Design Sprint Thinking Approaches, Management & Leadership Skills, Communication & Interpersonal Skills, Coaching & Negotiation skills - training Companies and individuals on Sales, Consulting, Neuro-Linguistic Programming (NLP) and Sub-conscious learning skills. And in the process, continually coaching and motivating all his students and associates to learn, grow and expand their personal paradigms and horizons.

He also has extensive experience in mental therapy: helping patients from all walks of life successfully recover from fears & phobias, melatah, major depressions, post traumatic syndromes, obsessive compulsive disorder, kundalini psychosis and schizophrenia.

He is an engineer by profession and has completed his professional engineering degree, the Council of Engineering Institutions, UK., Part I & II within 2 years, one year short of the normal period of 3 years.  As such he was awarded: Excellent Performance Award in the Professional degree. Positions held in the various multi-national corporate companies include from a young installation/service engineer to department manager & general manager of a leading MNC. Currently, he is a Certified Professional Trainer with the Malaysian Institute of Management (MIM) and Cambridge ICT.  He is a Certified Master NLP Trainer of the National Federation of Neuro-Linguistic Psychology, USA and also a Certified Master Conversational Hypnotherapist of the International Association of Professional Conversational Hypnotherapist, USA.

He specializes in coaching CEOs, senior managers and entrepreneurs in highly sought-after skills in areas of creative and innovative skills in leading organizations and people management.  His passions are in the study and application of the latest psychologies, mental tools and techniques in reading and handling people; especially in areas of Effective Communication & Negotiation skills, Management & Leadership Skills and Sales, applying Neuro-linguistic Programming and Subconscious Learning to accelerate adult learning.

Daniel recognizes the great potential within each individual participant and he believes in making a difference in their learning through his personalised, demonstrative, practical and dynamic approach to make training an enjoyable and invaluable experience.  His passion for training stems from his innate desire to empower all those individuals who are keen to seek knowledge, higher consciousness, mental health and self-improvement; so that they can be the person they need to be to have what they want in life.

To contact Daniel for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869  628 | or email: info@iTrainingExpert.com

Or

We have a faculty of  specialist and can cater to your organisation's different levels and specific needs.

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123                                          

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com