Current Courses

If we are unable to deal with such customers, the problem might end up being an even bigger complaint, a heated fight or a viral on social media for the wrong publicity. It's never easy to handle difficult people because it affects us emotionally. We definitely don’t want to risk such scenes in our business affecting our branding, reputation or sales.

Schedule Waste Management Training. ESH, Environment, Safety and Health Training in Malaysia

Learn cost efficiency, supplier management, and risk reduction to drive business success. Master procurement for optimal results.

This intensive one-day course goes beyond the basics, equipping professionals to master tools like ChatGPT, Copilot, and AI-powered automation platforms with confidence.

This program gives participants a crash course on the effective oral and written communication skills required for business deals.

“The Credit Control team if facing some collection issues because the clients are not paying! What can we do about the default payees?” Do you have this issue in your business? If yes, it would be extremely important to train your credit control, debt collection, sales team and etc to have a full appreciation of the relevant law. None of your staff can confidently negotiate effectively to recover a debt if they don’t understand the ultimate sanctions they can apply. This debt recovery and legal process programme is designed to give you a practical, up-to-date understanding of the law as it applies to your particular organisation. In this practical training, you will also explore all avenues to recover debt, from informal in-house procedures to legal action. The reasons for success, or failure in debt recovery once a debtor has been summoned to court will also be discussed extensively. You will cover: Type of debt recovery and the importance of recovery process

Build on your Excel skills with our advanced training. Enhance your expertise in complex data management, formulas, and data analysis.

This one-day workshop is divided into three parts. First, participants get to understand how ChatGPT works and its limitations. Next, they learn the essentials of good writing. Finally, they put the theory to work in an extended workshop where they will have hands-on experience of writing with ChatGPT.

This HR for Non HR Managers course highlights the complete employee life-cycle from pre-recruitment to post-termination as well as covering key employment law affecting the employer-employee relationship.