Professional Business Presentation Skills

• Build rapport with your audience to engage them in your presentation
• Gain energy and have stage presence during your presentation
• Portray a charismatic, powerful and confident image on stage
• Understand and read your audience's body language to hold their interest
• Handle questions or unexpected questions from the audience
• Learn 10+ ways to grab your audience's attention within seconds
• Discover the powerful secrets of a Top Presenters in the world
• Interpret the signals that audience members wish you wouldn't notice, but which helps you tune your presentation more effectively anyway!
• Replace distracting habits with Captivating ones!
• Prepare captivating presentation slides, handouts or visual aids

Anyone who needs to present in front of any audience for work e.g Sales Personnel, PR Relations, Frontliners, Customer Service Personnel, Managers & Senior Managers

Pre-Requisite
Delegates are advised to bring along their prepared presentations (slides/ product demo/ sales kit).

Module 1: Presentation

• Short Presentation 1 & Positive feedback provided 

Module 2: 3 Keys to Success in Business Presentation

• Introduction and review of the 3 keys to presentation success
• Understanding how people learn and process information
• Understand your perceptions about giving presentations
• Discover why you can look forward to giving presentations
• Introduction to the 3 stages of presentations: Planning, designing/developing and presenting
• Group work incl in this module 

Module 3: Plan for Confidence

• Utilizing a variety of planning strategies
• The importance of keeping the audience at the centre of all planning
• Establish your core message and build around it
• How to analyse your audience
• Measuring relevance 
• Module Four: Begin to plan for the emotional injection  
• The introduction to storytelling and humour
• How audiences absorb and retain information
• Learn to discriminate between entertaining and informative information

Module 5: Design & Develop to Build Confidence in You and Your Message

• Developing materials YOU are comfortable with
• Simplicity is paramount in design
• Develop material that will have the most effect
• Slide design that draws your audience to your message
• PowerPoint as a support not a partner
• Use notes that build your authenticity
• Develop your materials in a mentally and visually logical way
• Development and design activities for groups incl in this module 

Module 6 :Presenting Yourself and Your Message With Confidence

• Establish a rapport with your audience before and during your presentation
• Present yourself in a way that puts you and your audience at ease.
• Ensure your core message is well established and repetitious
• The show must go on-you CAN deal with screw-ups
• The holy trifecta of; your body-voice-material
• Questions are always welcome
• Using visual aids to enhance, not hinder
• Storytelling that does more than entertain
• Respect your audience of different backgrounds
• Nervousness as a positive
• Introducing the presentation checklist

Module 7: Final Presentation Preparation

• Individuals plan, design & develop a longer presentation on a topic provided to them. 
• Guidance and coaching are given by the trainer

Module 8: Final Presentation

• Individuals plan, design & develop a presentation on a topic provided to them.  
• Guidance and coaching are given by the trainer
• Individual participants give some presentation tasks- Feedback provided 

Interactive presentation, simulations, video-recorded individual presentations.

DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France

PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.

His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.

CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.

From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.

Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.

ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction

GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:

• Conducting entrepreneurship programs for over 50 participants on how to start businesses post-COVID-19, organised by the Government.
• Delivering life transition and retirement programs for senior high-ranking government officials, focusing on retiring happily and moving forward in life.
• Facilitating rehabilitation and reintegration programs for prisoners prior to their release, equipping them with strategies for success in their second chance at life.

TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:

• ISO 9001 (Awareness, Consulting, Auditing to Accreditation)
• Understanding & Implementing KPAs and KPIs Effectively
• Lean Management incorporating Toyota Production System
• Achieving Customer Satisfaction & Increasing Profit through Best Manufacturing Practices
• Professional Technical Report Writing & Presentation Skills
• Situational Motivation for Executives & Managers
• Innovation, Business Design Thinking & Decision Making
• Effective Leadership Skills Development
• Quality & Manufacturing-related programs

SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more

TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.

“Very impressed with my staff’s progress.  I’m happy with the confidence they display during the presentation sessions. Great job, trainers and thank you.” Tuan Hj Idrus, General Manager, Scania Malaysia.

“I learned to present with confidence by using powerful words and overcoming nervousness.” Rueben James Pailus, Asst Director, Malaysian Communications and Multimedia Commission.

“I appreciate that after the Successful Presentation & Persuasion Skills intensive training, I am more organized The trainer is really committed” Intan, Assistant Director, Malaysian Communications and Multimedia Commission.

“This program is full of fun activities which I have never experienced in other programs, e.g. bragging session”.—Esther Wong, Business Demand Manager- DKSH Corporate Shared Services Center Sdn Bhd

“This course taught the participants all techniques on how to be a good and awesome presenter. I’m giving 5 stars for the trainer.” – Kama, Senior Business Development Manager, iSentia

“The trainer simplifies ways to a better presentation output. I’m very happy with what I have learned and looking forward to practicing it at the workplace” – Vena, Sr Business Dev Mgr, iSentia
“Before attending the course, I felt nervous and less confident. During the training, I learned about tips and techniques to make a presentation more attractive to a different type of audience, vocal delivery in presentation, gesture in presentation. After the training, I have improved my presentation skills eg. structuring my presentation. The trainer is an expert in this field”. _ Katrina, Research Officer of Sarawak Biodiversity Centre

“Before attending the course, I felt very nervous/less confident in presenting my work. During the course, I learned about presenting techniques and how to be a good presenter/structure the slide in better way/ time management in presenting/structuring the slide. After the course, I felt more confident in presenting. Emile is very helpful and expert in his field.” Mohd Fadeli, Research Officer of Sarawak Biodiversity Centre.

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com