Mastering International Trade - Import Export: Essential Concepts for Success

By the end of the program, you will be able to:

• Define the benefits and challenges of International Trade
• Explain the trade policies and regulations
• Summarize the types of Incoterms and its significance
• Identify the documents functions and when/who to prepare for
• Distinguish the different types of International Payment Methods and its security
• Describe the concept of logistic management and its respective roles
• Interpret the key elements of supply chain management and its mitigation plans
• Explain the export and import procedures

These courses are suitable for Manager, Executive and Staff

• International Trade Team
• Export & Import Operation Team
• Export Sales Team
• Sales & Marketing Team
• Business Development Team
• Shipping Team
• Supply Chain Team
• Logistic Team
• Warehouse Team
• Procurement/Purchasing Team
• Finance Team
• Regulatory Team
• Customer Service Team
• Administrative Team

DAY 1: 9.00AM - 5.00PM

9.00a - 10.30am
Module 1: Overview of International Trade

• Define international trade and its significance
• Benefits & challenges in international trade
• Import & Export in Malaysia

10.30am - 10.45am Break

10.45am - 1.00pm
Module 2: Trade Policies and Regulations

• Overview of trade policies and its impact to international business
• Tariff, quotas and non-tariff barriers
• Regional trade agreement and their implication

1.00pm - 2.00pm Lunch

2.00pm - 3.30pm
Module 3: Incoterms 

• Incoterms definition
• Commonly used incoterms
• Benefits of using incoterms

3.30pm - 3.45pm Break

3.45pm - 5.00pm 
Module 4: Essential Documentations

• Export documentation & respective functions
• Import documentation & respective functions
• Challenges and best practices

DAY 2: 9.00AM - 5.00PM

9.00am - 10.30am
Module 5: International Payment Methods 

• List of international payment methods
• Payment methods security
• Pros and cons for each payment method

10.30am - 10.45am Break

10.45am - 1.00pm
Module 6: Logistic Management 

• Global logistics and cross-border operations
• Logistic roles for different stakeholders
• Warehouse operations and inventory control

1.00pm - 2.00pm Lunch

2.00pm - 3.30pm
Module 7: Supply Chain Management 

• Key elements of supply chain management
• Demand forecasting and global market dynamics
• Risk management and mitigation plans

3.30pm - 3.45pm Break

3.45pm - 5.00pm
Module 8: Export and Import Procedures

• Export steps and action plans
• Import steps and action plans
• Custom compliance

Interactive Learning methods, including Multiple Choice Questions to assess understanding and stimulate critical thinking. Dynamic Group Discussion, Role Plays and Group Presentation to promote collaborative learning.

RAJ BHATT

MBA (Finance, University of Bridgeport, USA)
HRD Corp Certified Trainer | L&D Specialist | Logistics & Supply Chain Expert
PJK, PKT Award Recipient

With over 30 years of professional experience in Global Logistics and Supply Chain Management (GLSCM), Raj Bhatt brings deep operational knowledge, strategic insight, and people development expertise to the training space. His career at DHL Malaysia saw him holding key management roles in logistics operations, customer service, sales, compliance, human resources, and finance.

As a Country Champion at DHL, Raj spearheaded the implementation of world-class learning and development initiatives, training over 5,000 employees and delivering more than 30,000 hours of impactful learning. He has successfully supported and optimized logistics and supply chain operations for over 200 global multinational corporations (MNCs).

Raj is highly skilled in performance improvement, quality systems, and project management. His MBA in Finance strengthens his ability to handle complex operational systems while ensuring high-quality project outcomes. His recent focus includes integrating AI tools to improve productivity and operational decision-making in logistics and supply chain management.

Signature Training Topics

• Revolutionizing GLSCM with Artificial Intelligence (AI)
• Unlocking Success in GLSCM
• Mastering Global Logistics: Best Practices for Supply Chain Success
• Enhancing Global Logistics Efficiency and Cost Optimization
• Risk Management Strategies in GLSCM
• Building Ethical and Sustainable Supply Chain Practices
• Supply Chain Performance Measurement
• Building Critical People Skills for Supply Chain Excellence
• Enhancing Customer Relationships in GLSCM
• Mastering Soft Skills for Supply Chain Professionals
• Mastering Incoterms: Best Practices
• Optimizing Procurement Management
• Effective Customer Service & Order Management Techniques
• Best Practices in Transportation Excellence
• Advanced Techniques in Inventory Control & Warehouse Efficiency

Approach:
Raj’s training approach is rooted in practical application, respect, and result-driven outcomes. His sessions are engaging, hands-on, and tailored to meet industry-specific needs, ensuring that participants walk away with actionable skills and enhanced performance capabilities.

What did you like most about the course?

• Very interactive and fun way of learning.
• Interactive with trainer and easy to understand
• The trainer is well trained and very knowledgeable.
• Active session.
• New knowledge.
• Teamwork.
• Explanation is clear.
• Notes & Presentation.
• Good participation from audiences & trainer.
• Summary of presentation

Upon successful completion of this program, you will receive a Certificate of Achievement.

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
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