Risk Management & Assessment Tools at the Workplace

• Understand the fundamentals of Risk Management and Assessment
• Learn the importance and outcomes of developing good risk management skills
• Identify Risks Involved in any Industry
• Understand the Industry Risk Calculator
• Develope Contingency Plans and Strategies to deal with potential “time bombs”
• Understand what accidents and incidents are common in industries
• Manage crisis and deal with calculated risks in the Industry
• Aware of the Regulatory Oversight of Countries and the Ban Lists
• Establish Risk control measures to manage the identified risks
• Identify Corporate Duty of Care and Due Diligence

This Risk Management and Assessment Tools workshop is open to any manager, administrative executive and/or employees who would like to develop good risk management and assessment skills and building a successful work environment

DAY 1: 9:00AM – 5:00PM

MODULE 1: Introduction

• The fundamentals of Risk Management and Assessment in the various industries
• The importance and significance of practicing good risk management and assessment criteria
• The importance and significance of developing good risk management competence
• The importance and significance of managing risk opportunities at the workplace

MODULE 2: Fundamentals of Risk Assessment

• Identifying and Documenting Risks in various industries
• Risk Types and Common Risks 
• Catastrophic Risks
• People Risks
• What is High, Medium and Low Risks in various industries

MODULE 3: Risk Management

• Types of Risk Descriptors
• Capacity and Utilization Risks
• Strategic Related Risks
• Political Risks
• Operational and Procurement Risks
• Labor Agreement Risks

MODULE 4: Risk Calculator

• Accident and Incident Records
• Maintenance Arrangements with approved contracted vendors
• Regional Safety Factors
• Technical Partnerships and Affiliations
• Commercial Alliances and financial stability

Day 2: 9.00am - 5.00pm MODULE 5: Risk Model

• Identifying and Understanding:
• Consequences Classes of Risks
• Class I – Catastrophic
• Class II - Critical
• Class III – Moderate
• Class IV – Negligible
• Severity, Likelihood of Incidents and Accidents Happening
• Risk Index, Risk Level Action (Probability Multiply Exposure)
• Common Industry Risks

MODULE 6: Externally and Internally Driven Risks

• External Risks- Financial and Hazard Risks
• Internal Risks – Strategic and Operational Risks

MODULE 7: Risk Management Tools

• Strategies to develop good administration at the workplace
• The PDCA Cycle for Risk Management (Plan, Do, Check and Action Tools) in action
• Develop strategies in good risk management processes

MODULE 8: In-depth Study of the various Risk Management Tools

• Strategies to develop a Consensus Model
• Strategies to build a Contributing Factor Diagram 
• Strategies on Thinking Processes and Cultivating an “Intelligent Organization” mindset
• How to develop a good crisis management plan using risk management tools

MODULE 9: Risk Assessment Plan

• Communicate the identified hazard, risk evaluated and implemented risk control measures to the people concerned in accordance with the risk management plan
• Present the risk management plan to relevant stakeholders for consideration in accordance with organizational procedures

MODULE 10: Risk Control Measures Establish Risk Control Measures methodology for the workplace to manage the identified risks to a level as low as reasonably practical by following the principles of hierarchy of control MODULE 11: Project Work and Assessment

• What have we learnt to apply at our organization?
• Tools and techniques revisited to bring out the learning lessons
• Practical Role Plays to reflect outcomes of the training session
• Summary of the learning outcomes and the training highlights
• Feedbacks from the Participants and Suggestions/Recommendations from the Trainer to prepare for the actual experience at the workplace

DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France

PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.

His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.

CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.

From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.

Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.

ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction

GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:

• Conducting entrepreneurship programs for over 50 participants on how to start businesses post-COVID-19, organised by the Government.
• Delivering life transition and retirement programs for senior high-ranking government officials, focusing on retiring happily and moving forward in life.
• Facilitating rehabilitation and reintegration programs for prisoners prior to their release, equipping them with strategies for success in their second chance at life.

TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:

• ISO 9001 (Awareness, Consulting, Auditing to Accreditation)
• Understanding & Implementing KPAs and KPIs Effectively
• Lean Management incorporating Toyota Production System
• Achieving Customer Satisfaction & Increasing Profit through Best Manufacturing Practices
• Professional Technical Report Writing & Presentation Skills
• Situational Motivation for Executives & Managers
• Innovation, Business Design Thinking & Decision Making
• Effective Leadership Skills Development
• Quality & Manufacturing-related programs

SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more

TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.\

2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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