Strategic Performance Management

• Comprehend the broader perspective of performance management and how it is aligned to the organization’s vision and values, and where applicable, it’s competency model
• Learn and apply the required mindset and fundamentals of managing people in relation to managing performance and coaching
• Understand and apply the setting of SMART performance objectives  
• Use and be specific when observing behavior in the context of managing performance and development
• Comprehend the common appraisal structure, roles and responsibiltiies and prepare for their appraisal interview 
• Understand the differences between coaching and counseling 
• Provide a perspective into training and development, succession planning and rewarding. 

Managers, supervisors and other individuals who manage employees's Performance and KPIs

• Objectives and achievements
• Competencies
• Performance rating
• Development planning
• Best Practices in Performance Management

• Using the 6 key questions to help every employee to bring out the best in them

Module 3: The Pre-requisites for Managing a High-Performance Organisation

• Principles and mindset
• Understanding differences  
• Real Life Case studies for discussion

• Building trust and rapport
• Listening intently, Questioning Sharply
• Good, Bad and Ugly in Giving Feedback

Module 5: Objective setting

• SMART concept and application

Module 6: The importance of behaviours in performance 

• Observation versus subjectivity

• Preparation for the discussion and the performance interview
• Dealing with Difficult Performance Review
• Practice: Conducting the Appraisal Session

Module 8: Performance Evaluation; When to coach?

• Coaching versus counselling

• Model
• Practice: Workplace scenarios

• Understanding ratings
• Common evaluation errors

Short lectures, exercises and presentations, cases, role plays, and sharing of experiences

DR DASS

HR Business Coach
PhD (Adult & Continuous Ed, UPM)
 M.Ed (Training & Development, UK) 
Post-Grad Dip HRM (UK) 
C-IV Certificate in Training and Workplace Assessment (Australia)
CAHR

• Life member and National Deputy President of Malaysian Institute of Human Resource Management (MIHRM) 2010-2012.      
• National Vice- President, Academic/certification director for OUM-IPD-MIHRM Diploma collaboration.
• Chairman - Academic education and training Membership of Malaysian Institute of Management  and Technology Association of Malaysia, 2012-2013

• Certified “Catalytic Instructor” by Dr Scott Parry of Training House US
• Accredited trainer for TEAM Management Systems, UK, 
• Accredited trainer for DTS International, DISC Inventory, Australia, 
• Accredited trainer for Tee Side Tertiary College, UK, in Supervisory Management. 
• Certified Trainer (MIM) & HRDF
• Certified trainer to conduct the Pin Plan Program from Germany. 
• Certified change management practitioner by PROSCI USA

Appointments and Awards

• Professional advisor by the Chartered Institute of Personal and Development (CIPD) UK.
• HR Consultant with the National Human Resource Center, PSMB, Malaysia 
• ‘Excellent Facilitator’ Award for the year 2011 from MIHRM. 
• Competent Toastmaster and has held positions from being a committee member to president and division governor, in Toastmaster International, and Rotary International, where he was invited to facilitate youth development programs in Spain, Australia, USA, India and Malaysia.
• Disciplinary committee at the Royal Lake Club, Malaysia 

"Dr Dass, thank you for helping us in aligning the team with the right framework and frame of mind through this Performance Management workshop." CEO

"Before attending this Performance Management training, I though there is nothing much to learn anymore. However, after attending Dr Dass's session, I feel this training is good as I learn how to develop the potential staff, set competencies and techqninues on evaluating the results upon performance appraisals', HOD, Sales

"I always think that performance appraisal is challenging as I need to rate my staff's competency quantitively. I feel good after attending this Performance Management training as I have learned useful and practical methods for my coming appraisals for my staff," Emily, Business Development Manager

" I love the activities as it is relevant to our company's KPI. Anyway, Dr Dass is a great trainer with lots of experience to share. Keep it up!" Joanne, Pre-Sales Team Lead

" In the Performance Management workshop, I have learned that effective communication is truly important as it impacts the subsequent overall performance of my staff in my organisation." KS Low, Pre Sales Senior Specialist

Upon successful completion of this program, you will receive a Certificate of Achievement.

Payment mode:

1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

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