You've mastered the job. Now it's time to lead the team, which brings a whole new set of challenges.
Stepping into a supervisory role requires more than technical expertise. It takes people skills, effective decision-making abilities, and no small amount of confidence to successfully drive up team performance. All the things that make for strong and responsible middle management.
The transition from being a team member to supervising a team can be daunting without the right guidance and tools.
This highly practical two-day Supervisory Development Skills training program equips participants with these tools. By focusing on real workplace challenges, participants will learn how to lead with confidence, manage individuals and teams effectively and how to deliver results that align with organizational goals.
By the end of the Supervisory program, participants will be able to:
DAY 1
9.00am-10.30am
MODULE 1: Embracing Your Role as Action Driven Supervisor
15 minutes Break
10.45am-1.00pm
MODULE 2: Participating in team planning
Lunch Break: 1.00pm-2.00pm
2.00pm-3.30pm
MODULE 3: Filling Your Communication Skills Toolbox
15 minutes Break
3.45pm-5.00pm
MODULE 4: Creating a Motivational Environment
End of the Day 1
DAY 2
9.00am-10.30am
MODULE 5: Organising and Managing Time Effectively
15 minutes Break
10.45am-1.00pm
MODULE 6: Developing team commitment and co-operation
MODULE 7: Managing and monitoring team performance
Lunch Break: 1.00pm-2.00pm
2.00pm-3.30pm
MODULE 8: Participating in and facilitating work teams
15 minutes Break
3.45pm-5.00pm
MODULE 9: Giving feedback
DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France
PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.
His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.
CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.
From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.
Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.
ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction
GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:
TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:
SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more
TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.
Normal Fee | Early Bird | Group Fee |
---|---|---|
Sign up 1 pax | Sign up 1 pax | Sign up 3 pax or more |
Pay 1 day(s) before course starts | Pay 14 day(s) before course starts | Pay 14 day(s) before course starts |
MYR 3490 per pax | MYR 2890 per pax | MYR 2790 per pax |
USD 1990 per pax | USD 1490 per pax | USD 1390 per pax |
Upon successful completion of this program, you will receive a Certificate of Achievement.
1. Online Payment by Credit card: You can opt to register and pay online with our latest payment
integration system through our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via
international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas- Applicable to Malaysian
Employer Only
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