Current Courses

If we are unable to deal with such customers, the problem might end up being an even bigger complaint, a heated fight or a viral on social media for the wrong publicity. It's never easy to handle difficult people because it affects us emotionally. We definitely don’t want to risk such scenes in our business affecting our branding, reputation or sales.

This program helps participants develop creative thinking skills and practical problem-solving techniques. Learn how to approach challenges from new perspectives, generate innovative solutions, and make better decisions in the workplace. Through interactive activities and real-world scenarios, participants will enhance their ability to think critically, adapt to change, and solve problems effectively.

This conference is a training and networking opportunity dedicated to equipping clients with more strategic skill sets and groom them for LEADERSHIP.

Training needs analysis allows you to directly link the skills needed within the organisation with your current skill level.This course equips you with the skills required to carry out a training needs analysis.

This Email and Report Writing course is designed to boost administrative professionals develop top-notch writing skills to increase their efficiency

This Supervisory course provides participants with strategies for effective supervision, and the skills and knowledge required to lead a team or work group in a business environment.

Tasked with creating value while managing change, today\'s corporate leaders need to tackle complicated problems in innovative ways. Built on the largest performance study ever conducted, this course will teach you the theories and tools needed to create a high-performance work environment that drives results and innovation.