Applied ChatGPT & AI for Business Excellence

By the end of this training course, participants will be able to:

• Explain the core principles of natural language processing and machine learning in simple terms.
• Describe the capabilities and limitations of ChatGPT and similar AI tools.
• Identify practical scenarios where AI can support day-to-day work (e.g., report drafting, summarizing documents, correspondence).
• Apply ChatGPT to draft and refine reports, letters, and professional correspondence.
• Use AI responsibly, with awareness of data confidentiality when handling company or client information.
• HANDS-ON practical session with ChatGPT using participants' own real work examples.

COURSE OBJECTIVE

• Understand the fundamental concepts of natural language processing and machine learning.
• Grasp the basics of ChatGPT's capabilities and how it generates responses.
• Identify where AI can add value across different job functions and departments.
• Demonstrate proficiency in using ChatGPT to draft reports, emails, and documentation.
• Apply best practices for confidentiality when using AI tools with company or client data.

This training is suitable for professionals and decision-makers across various industries who wish to improve efficiency through AI, including:

Executives and Managers, Administrative and Support Staff, Business and Data Analysts, Operations and Project Managers, Marketing and Communications Professionals, IT Professionals, and Heads of Department (HOD).

This training is beneficial for staff who regularly prepare reports, correspondence, or documentation, and for HODs seeking awareness of how AI can support departmental efficiency.

0900am - 1030am
Module 1: Introduction to Natural Language Processing and Machine Learning
Overview of natural language processing (NLP) and its significance in daily work. Basics of machine learning and how it understands and generates language. Common applications of NLP relevant to technical and survey-related industries.

Module 2: Understanding ChatGPT
Introduction to ChatGPT and how it works. Explanation of AI language models in simple, non-technical terms. Overview of capabilities and limitations relevant to office and technical work.

1030am - 1045am  Break

1045am - 1300pm
Module 3: Practical Applications of ChatGPT in the Workplace
Drafting reports, summaries, and documentation. Generating professional correspondence and emails. Summarizing lengthy documents or policies. Supporting day-to-day communication with clients, stakeholders, or authorities.

Module 4: Hands-on Experience with ChatGPT
Accessing and using ChatGPT. Writing effective prompts. Practical exercise: drafting a sample document or email using participants' own work examples.

1300pm - 1400pm  Lunch

1400pm - 1530pm
Module 5: Best Practices and Ethical Considerations
Ensuring responsible AI usage and avoiding inaccurate outputs. Reviewing and verifying AI-generated technical content before use. Addressing confidentiality when handling client drawings, coordinates, and project data.

Module 6: Integration and Implementation
Strategies for incorporating ChatGPT into daily workflows. Collaborative applications: brainstorming and improving documentation consistency. Guidance for supervisors/HODs on rolling out AI usage within their teams.

1530pm - 1545pm  Break

1545pm - 1700pm
Module 7: Future Trends and Advanced Applications
Exploring advancements in AI tools beyond ChatGPT. Discussion on advanced applications relevant to the participants' industry.

Module 8: Practical Session (Hands-On Report Creating)
Generating a sample report or summary using participants' real work data. Drafting correspondence with ChatGPT. Group sharing of practical use cases.

End of the Training Day

The course is instructional, step-by step in approach. Participants are also put through exercises to apply their understanding & learning.
LAPTOPS REQUIRED 

DARSHAN GUNASEKARAN
Bachelors in Business, Data Modeling/Warehousing and Database Administration
Diploma in Management Business Administration & Management.

Mr. Gunasekaran is a highly skilled data analyst professional with a proven track record in Data Analytics, Data Storytelling, and Data Visualization. With 8 years of hands-on experience in the field, he has become a trusted expert in harnessing the power of data to drive effective decision-making and business growth. He is also the founder of his own data consultancy firm.

Throughout his career, he has developed a deep understanding of data analytics methodologies, tools, and techniques, enabling others to derive actionable insights from complex datasets. His expertise lies in data collection, cleaning, and transformation, as well as advanced statistical analysis and predictive modeling. I am also well-versed in various Data Management formats and proficient in using industry-leading analytics platforms.

Mr. Gunasekaran has conducted numerous training programs and workshops on data analytics, storytelling and visualization throughout his career. These courses have been widely recognized and utilized by major companies. Helping employees from diverse backgrounds enhance their analytical skills with the essential tools and techniques to make precise data-driven decisions. Clients have consistently praised his ability to simplify complex concepts and make them accessible to individuals at all skill levels who have seen marked improvements in their data-driven decision-making capabilities, operational efficiency, and overall business performance.

Below is a list of clients who have benefited from his training:

1. Sarawak Centre of Performance Excellence (SCOPE).
2. Petronas Nasional Berhad.
3. Prasrana Malaysia Berhad
4. RHB Bank.
5. CELCOM-DIGI.
6. AIR SELANGOR.
7. Tenaga Nasional Berhad.
8. Jabatan Bekalan Air Luar Bandar Sarawak.

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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