Build AI Workflows for Data, Reports & Operations

PROGRAMME OBJECTIVES

Upon completion of this programme, participants will be able to:

• Understand the fundamentals of AI and how it applies to everyday office and business operations
• Build practical AI workflows to automate repetitive and time-consuming tasks
• Connect data sources, reports and operational processes using AI tools
• Use AI to generate, analyse and present reports more efficiently
• Apply AI tools to HR and Admin functions such as scheduling, documentation and communication
• Leverage free AI credits and premium AI models for maximum productivity
• Design a personalised AI workflow plan for immediate implementation at the workplace

EXPECTED LEARNING OUTCOMES
By end of programme, participant will be able to…

• Explain what AI is and how it applies to their daily work
• Use AI tools effectively with proper prompting techniques
• Build and automate at least 15 AI workflows
• Connect data, reports and operations into one seamless AI system
• Apply AI to HR and Admin tasks to save time and reduce errors
• Generate automated reports and dashboards using AI

HR Executives, Admin Staff, Operations Staff, Office Assistants, Supervisors & Managers

• Introduction — Trainer introduction, house rules, learning outcomes. 
• Icebreaker: "What task do you hate doing repeatedly?"

• AI vs Automation — what is the difference? 
• Why AI matters for HR, Admin & Operations. 
• Overview of AI tools available today (ChatGPT, Copilot, Gemini, Make.com, Zapier). Common myths and fears about AI debunked. 
• Activity: AI readiness self-assessment

10:45 AM – 1:00 PM MODULE 2: Getting Started with AI Tools & Prompting — Setting up AI accounts and accessing free credits & tokens.

• Introduction to prompt engineering — how to talk to AI effectively. 
• Writing effective prompts for HR & Admin tasks. 
• Hands-On Practice 1: Generate a job description, meeting agenda and email using AI. 
• Hands-On Practice 2: Use AI to summarise a long report or document in minutes

• Understanding triggers, actions and outputs. Introduction to workflow automation tools (Make.com / Zapier).
• Building your first workflow: Auto-generate and send email notifications.
• Hands-On Practice 3: Build a workflow that automatically collects form data and sends a summary report

• Auto-organising data into Google Sheets / Excel using AI. 
• Using AI to clean, sort and categorise data automatically. 
• Hands-On Practice 4: Build a workflow that collects survey responses and auto-populates a formatted spreadsheet. 

• Turning raw data into visual reports and dashboards. 
• AI-powered data analysis — spotting trends and insights instantly. 
• Hands-On Practice 5: Build a workflow that pulls data from a spreadsheet and generates an automated summary report. 
• Hands-On Practice 6: Create an AI-powered dashboard using Google Sheets + AI

• AI for Admin tasks: Meeting scheduling, document filing, invoice processing. 
• Using AI chatbots for internal FAQ and staff enquiries. 
• Hands-On Practice 7: Build a leave application workflow with auto-approval notification. 
• Hands-On Practice 8: Set up an AI chatbot for common HR & Admin queries

2:00 – 3:30 PM MODULE 7: Connecting Your Operations with AI — End-to-End Workflow — Linking multiple tools into one seamless AI workflow.

• Connecting data, reports and operations into a single automated system. 
• Managing and monitoring your AI workflows. 
• Troubleshooting common workflow issues. 
• Hands-On Practice 9: Build a complete end-to-end workflow connecting data collection, report generation and email notification

• Identifying 3 workflows to implement immediately at the workplace. 
• Group sharing: Each participant presents their top AI workflow.

Interactive Facilitation, Hands-On Practice, Case Studies, Group Activities

DARSHAN GUNASEKARAN
Bachelors in Business, Data Modeling/Warehousing and Database Administration
Diploma in Management Business Administration & Management.

Mr. Gunasekaran is a highly skilled data analyst professional with a proven track record in Data Analytics, Data Storytelling, and Data Visualization. With 8 years of hands-on experience in the field, he has become a trusted expert in harnessing the power of data to drive effective decision-making and business growth. He is also the founder of his own data consultancy firm.

Throughout his career, he has developed a deep understanding of data analytics methodologies, tools, and techniques, enabling others to derive actionable insights from complex datasets. His expertise lies in data collection, cleaning, and transformation, as well as advanced statistical analysis and predictive modeling. I am also well-versed in various Data Management formats and proficient in using industry-leading analytics platforms.

Mr. Gunasekaran has conducted numerous training programs and workshops on data analytics, storytelling and visualization throughout his career. These courses have been widely recognized and utilized by major companies. Helping employees from diverse backgrounds enhance their analytical skills with the essential tools and techniques to make precise data-driven decisions. Clients have consistently praised his ability to simplify complex concepts and make them accessible to individuals at all skill levels who have seen marked improvements in their data-driven decision-making capabilities, operational efficiency, and overall business performance.

Below is a list of clients who have benefited from his training:

1. Sarawak Centre of Performance Excellence (SCOPE).
2. Petronas Nasional Berhad.
3. Prasrana Malaysia Berhad
4. RHB Bank.
5. CELCOM-DIGI.
6. AIR SELANGOR.
7. Tenaga Nasional Berhad.
8. Jabatan Bekalan Air Luar Bandar Sarawak.

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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