Business Process, Continuous Improvement & Productivity, and AI Essentials for the Modern Workplace

• Streamline Workflows: Identify bottlenecks, eliminate inefficiencies, and make your processes run smarter.
• Drive Continuous Improvement: Apply Lean, Six Sigma, and Kaizen methods to achieve sustainable productivity gains.
• Harness AI Tools: Automate repetitive tasks, manage data efficiently, and enhance team collaboration.
• Make Smarter Decisions: Turn data into actionable insights for faster, more informed business decisions.
• Learn from Real Success Stories: Discover how top organizations leverage CI and AI to achieve measurable results.

Training Schedule: Day 1

Business Process, Continuous Improvement & Productivity
09:00  Develop a foundational understanding of business processes, including:

• Definition and importance of business processes in an organization.
• Techniques for mapping, documenting, and analyzing workflows

11:00   Learn to identify the components of efficient processes and recognize productivity barriers such as bottlenecks and inefficiencies.

13:00   Explore continuous improvement (CI) methodologies, including:

• Lean, Six Sigma, and Kaizen principles.
• Strategies for building a CI culture within teams.

15:00   Gain hands-on experience with CI tools, such as:

• Root Cause Analysis, 5 Whys, Process Flow Diagrams, and PDCA (Plan-Do-Check-Act) Cycle.

16:00 Examine real-world success stories to identify best practices and lessons learned from companies that have implemented CI effectively.

Training Schedule: Day 2

Day 2: AI Essentials for the Modern Workplace
09:00  Build foundational knowledge of AI and machine learning, including:

• Basics of AI and its role in data-driven decision-making.
• Current applications of AI in the workplace.

11.00  Understand AI’s applications across various business functions such as HR, finance,marketing, and customer service, and address common AI misconceptions.

14.00  Familiarize participants with popular AI tools for productivity, including:

• Document management, data analysis, scheduling, and communication tools.
• Basics of task automation for repetitive processes.

16.00  Learn how to leverage AI for data-driven insights, enhancing strategic decision- making.

1.Presentations & Slides:

• Visual aids for explaining business processes, continuous improvement methodologies, and AI concepts
• Infographics on CI tools, productivity techniques, and AI applications in business

2.Case Studies

• Real-world examples of companies implementing CI and AI for productivity gains

3.Handouts & Worksheets

• Process mapping templates, productivity checklists, CI tool guides, and introductory guides to AI tools

4.Interactive Exercises

• Business process mapping exercises, CI workshops, productivity technique application, and AI integration planning

Ardi Santoso

Dynamic Training Professional with 16+ Years of Expertise in HR, Learning &  Development, and Corporate Training

Results-oriented and strategic, with over 16 years of specialized experience in  human resources, business development, general affairs,  learning and  development, and corporate training, I am dedicated to empowering individuals  and organizations through impactful training programs that drive measurable  results. Renowned for exceptional interpersonal skills and a commitment to  excellence, I consistently design and deliver high-impact learning experiences that  boost employee engagement, elevate performance, and cultivate a culture of  continuous improvement.

As a strategic thinker and dedicated mentor, I excel at aligning training solutions with organizational  objectives, ensuring that each program not only meets immediate learning needs but also contributes to  long-term business success. My approach goes beyond delivering content—I create transformative  learning environments where employees feel valued, motivated, and equipped to take on new challenges.  Skilled in leadership development, team-building, and fostering a positive learning culture, I help  organizations harness the full potential of their workforce and achieve sustainable growth.

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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