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Effective Inventory & Store Management

USD 1030
IN HOUSE ENQUIRY

Available Sessions

Session Location Register
15 - 16 Oct 2025 ESPIRA HOTEL KINRARA, Malaysia Register
20 - 21 Jan 2026 PJ/KL, Malaysia Register
07 - 08 May 2026 PJ/KL, Malaysia Register
17 - 18 Sep 2026 PJ/KL, Malaysia Register
01 - 02 Dec 2026 PJ/KL, Malaysia Register

Description

In today’s competitive business environment, effective store and warehouse management I essential for achieving operational efficiency and maintaining a competitive edge. Properly managed stores and warehouses not only reduce costs but also enhance speed and reliability within the supply chain.

This comprehensive course on Effective Inventory and Store Management addresses the critical skills needed to tackle challenges in cost management, efficiency, and adaptability. Participants will develop expertise in inventory control, warehouse optimization, and KPI performance management, which are critical for transforming storage facilities from cost centers into value-added assets. Equipped with these competencies, businesses can strengthen their competitive advantage and achieve operational excellence.

Whether you’re looking to improve the efficiency of your warehouse or streamline inventory control, this course provides the tools and strategies needed to succeed.

On completion of the Effective Inventory & Store Management Program, participants will be able:-

  • Understand their responsibilities as store / warehouse employees
  • Identify ways to improve the productivity of their stores
  • Understand their role as a support system to various parts of an organization
  • Understand the importance of 5 performance objectives to a store's capabilities

Store / Warehouse staff and all who have contact with the storage and warehouse work.

DAY 1:

9.00AM - 10.30AM 
MODULE 1- INTRODUCTION TO STORE AND INVENTORY

  • What is store/warehouse management
  • Responsibilities of store/warehouse
  • Factors to be considered in organizing a store/warehouse
  • Store/warehouse mission – traditional functions
  • and roles that improve value
  • The latest store/warehouse management challenges
  • What is inventory
  • Types of inventory
  • 20 Techniques in effective inventory management

10.30AM - 10.45AM Break

10.45AM - 1.00PM 
MODULE 2- FUNCTIONS OF STORE/WAREHOUSE

  • Receiving
  • Storage
  • Issuing
  • Recording
  • Shipping
  • Order collection

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
MODULE 3 - RESPONSIBILITIES AND FUNCTIONS OF EMPLOYEES OF STORES/WAREHOUSES

  • The right stock level
  • Information on stock conditions
  • Exact location
  • Accurate documentation
  • Accurate and updated records
  • Proper shipping
  • Good filing system

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
MODULE 4 – IMPROVING STORE / WAREHOUSE MANAGEMENT SYSTEM.

  • Store movement and cost reduction techniques
  • Stocks that are moving slowly and quickly
  • Storage layout
  • Order cost
  • Management
  • Build an effective warehouse management system
  • The effectiveness of the store management space
  • Safety practices

DAY 2:

9.00AM - 10.30AM 
MODULE 5 – RECEIVING AND ISSUING PARTS

  • Request to check order
  • Collection of products
  • Packaging
  • Preparation of documents
  • Record and data entry
  • Filing
  • Issuing

10.30AM - 10.45AM Break

10.45AM - 1.00PM 
MODULE 6 - FUNCTIONS OF RECEIVING.

  • Differentiate items apart from 'DO' suppliers
  • List the items that are not in the DO
  • Issuing acceptance documents
  • Data entry
  • Filing
  • Maintain an effective part numbering system
  • Stock management

1.00PM - 2.00PM Lunch

2.00PM - 3.30PM 
MODULE 7 – KPI’S AND STORE PERFORMANCE MANAGEMENT

  • What is KPI and store performance management
  • Determining store KPIs
  • Build 12 KPI store formulas
  • Standardize store job / activities
  • 7 Pillars of Store performance management
  • Group discussions and Case Study

3.30PM - 3.45PM Break

3.45PM - 5.00PM 
MODULE 8 - INSPECTION AND STOCK TAKING

  • Purpose and methods of stock taking
  • Stock take procedures
  • Reconciliation of Stock take
  • Support functions – features, benefits, security, ergonomic, security and retention

Theoretical sessions will be followed by practical group discussion.
Course contents will be professionally designed to facilitate understanding and implementation.

DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France

PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.

His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.

CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.

From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.

Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.

ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction

GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:

  • Conducting entrepreneurship programs for over 50 participants on how to start businesses post-COVID-19, organised by the Government.
  • Delivering life transition and retirement programs for senior high-ranking government officials, focusing on retiring happily and moving forward in life.
  • Facilitating rehabilitation and reintegration programs for prisoners prior to their release, equipping them with strategies for success in their second chance at life.

TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:

  • ISO 9001 (Awareness, Consulting, Auditing to Accreditation)
  • Understanding & Implementing KPAs and KPIs Effectively
  • Lean Management incorporating Toyota Production System
  • Achieving Customer Satisfaction & Increasing Profit through Best Manufacturing Practices
  • Professional Technical Report Writing & Presentation Skills
  • Situational Motivation for Executives & Managers
  • Innovation, Business Design Thinking & Decision Making
  • Effective Leadership Skills Development
  • Quality & Manufacturing-related programs

SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more

TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.

“The effective inventory and store management course taught us various methods and strategies for achieving better inventory control. It emphasized the importance of classifying and analyzing inventory using the ABC method, as well as implementing different replenishment strategies based on classification. Through this course, I learned how to take appropriate actions when faced with different inventory management challenges. It also inspired me to pursue further self-learning on implementing these methods. Dr Douglas was highly knowledgeable and shared valuable experiences regarding real inventory management problems.” – THAM JINGXUE (Engineer, Industrial), VITROX

“I was excited to join the training session. It covered important and highly useful techniques for improving store quality and management. I feel confident that I can perform better and contribute to enhancing the effectiveness and efficiency of my company's work. Mr. Douglas, the trainer, is a very patient, kind, and knowledgeable person.” – YEO WIN ZER (Engineer, Management Information System), VITROX

Normal Fee Early Bird Group Fee
Sign up 1 pax Sign up 1 pax Sign up 3 pax or more
Pay 1 day(s) before course starts Pay 14 day(s) before course starts Pay 14 day(s) before course starts
MYR 3490 per pax MYR 2890 per pax MYR 2790 per pax
USD 1030 per pax USD 850 per pax USD 820 per pax

Upon successful completion of this program, you will receive a Certificate of Achievement.


1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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