In today’s competitive business environment, effective store and warehouse management I essential for achieving operational efficiency and maintaining a competitive edge. Properly managed stores and warehouses not only reduce costs but also enhance speed and reliability within the supply chain.
This comprehensive course on Effective Inventory and Store Management addresses the critical skills needed to tackle challenges in cost management, efficiency, and adaptability. Participants will develop expertise in inventory control, warehouse optimization, and KPI performance management, which are critical for transforming storage facilities from cost centers into value-added assets. Equipped with these competencies, businesses can strengthen their competitive advantage and achieve operational excellence.
Whether you’re looking to improve the efficiency of your warehouse or streamline inventory control, this course provides the tools and strategies needed to succeed.
On completion of the Effective Inventory & Store Management Program, participants will be able:-
Store / Warehouse staff and all who have contact with the storage and warehouse work.
DAY 1:
9.00AM - 10.30AM
MODULE 1- INTRODUCTION TO STORE AND INVENTORY
10.30AM - 10.45AM Break
10.45AM - 1.00PM
MODULE 2- FUNCTIONS OF STORE/WAREHOUSE
1.00PM - 2.00PM Lunch
2.00PM - 3.30PM
MODULE 3 - RESPONSIBILITIES AND FUNCTIONS OF EMPLOYEES OF STORES/WAREHOUSES
3.30PM - 3.45PM Break
3.45PM - 5.00PM
MODULE 4 – IMPROVING STORE / WAREHOUSE MANAGEMENT SYSTEM.
DAY 2:
9.00AM - 10.30AM
MODULE 5 – RECEIVING AND ISSUING PARTS
10.30AM - 10.45AM Break
10.45AM - 1.00PM
MODULE 6 - FUNCTIONS OF RECEIVING.
1.00PM - 2.00PM Lunch
2.00PM - 3.30PM
MODULE 7 – KPI’S AND STORE PERFORMANCE MANAGEMENT
3.30PM - 3.45PM Break
3.45PM - 5.00PM
MODULE 8 - INSPECTION AND STOCK TAKING
Theoretical sessions will be followed by practical group discussion.
Course contents will be professionally designed to facilitate understanding and implementation.
DR. DUGLAS FERNANDES
Certified HRD Corp Trainer
Corporate Trainer & Consultant
Doctorate in Business Administration, Riviera University, France
PROFILE SUMMARY
Dr. Duglas Fernandes is a seasoned corporate trainer and consultant with extensive global exposure in Quality Management, Business Process Improvement, and Leadership Development. With over three decades of experience in multinational corporations, consulting firms, and government initiatives, Dr. Duglas combines technical expertise with real-world leadership insights to deliver impactful and results-driven training.
His corporate journey spans quality-focused leadership roles, global consulting assignments, and high-level facilitation for senior leaders, government agencies, and corporate clients. Known for his engaging and practical approach, Dr. Duglas equips participants with actionable strategies that can be immediately applied in their workplace.
CORPORATE EXPERIENCE
Before transitioning full-time into training and consultancy, Dr. Duglas served as Regional Quality Control Manager for a leading European investment group. In this role, he conducted quality control audits for companies targeted for acquisition or investment worldwide, while spearheading re-engineering and restructuring initiatives to enhance product and process reliability across global operations.
From 2007 to 2013, Dr. Duglas worked with an international headhunting firm, travelling extensively across Asia, the Middle East, Africa, Europe, and North America — including Thailand, Philippines, Laos, Indonesia, Korea, Japan, China, Hong Kong, Dubai, India, Sri Lanka, Canada, Germany, France, and Switzerland — adapting to diverse business cultures and environments.
Prior to his global consultancy career, Dr. Duglas spent 23 years with Panasonic Malaysia, progressing to the role of Quality Control Manager. His tenure established his solid foundation in quality operations, leadership, and continuous improvement practices.
ACADEMIC BACKGROUND
Doctorate in Business Administration (DBA), Riviera University, France
Research Focus: Incorporating Total Quality Management to Innovate, Manage Change, and Enhance Customer Satisfaction
GOVERNMENT TRAINING EXPERIENCE
Dr. Duglas has been actively engaged in training programs for various government agencies, delivering impactful initiatives such as:
TRAINING EXPERTISE
Dr. Duglas delivers a wide range of technical, quality, and leadership programs, including:
SELECTED CLIENTS
Corporate & Industry Leaders:
Proton • Perodua • Volvo International Iran • Sapura Holdings • Sime Darby • Petronas (and subsidiaries) • Unitar International University • Binary International University • Astro • Maxis • Panasonic Malaysia • And many more
TRAINING STYLE
Dr. Duglas is known for his interactive, practical, and results-oriented delivery style. His sessions blend global corporate experience with local context, ensuring learning is both relevant and actionable. By integrating real-world case studies, hands-on activities, and proven strategies, he enables participants — from executives to senior leaders — to achieve measurable improvements in performance and productivity.
“The effective inventory and store management course taught us various methods and strategies for achieving better inventory control. It emphasized the importance of classifying and analyzing inventory using the ABC method, as well as implementing different replenishment strategies based on classification. Through this course, I learned how to take appropriate actions when faced with different inventory management challenges. It also inspired me to pursue further self-learning on implementing these methods. Dr Douglas was highly knowledgeable and shared valuable experiences regarding real inventory management problems.” – THAM JINGXUE (Engineer, Industrial), VITROX
“I was excited to join the training session. It covered important and highly useful techniques for improving store quality and management. I feel confident that I can perform better and contribute to enhancing the effectiveness and efficiency of my company's work. Mr. Douglas, the trainer, is a very patient, kind, and knowledgeable person.” – YEO WIN ZER (Engineer, Management Information System), VITROX
Normal Fee | Early Bird | Group Fee |
---|---|---|
Sign up 1 pax | Sign up 1 pax | Sign up 3 pax or more |
Pay 1 day(s) before course starts | Pay 14 day(s) before course starts | Pay 14 day(s) before course starts |
MYR 3490 per pax | MYR 2890 per pax | MYR 2790 per pax |
USD 1030 per pax | USD 850 per pax | USD 820 per pax |
Upon successful completion of this program, you will receive a Certificate of Achievement.
1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only
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