Managing Discipline at the Workplace

At the end of the programme, participants are able to: 

• Understand the main provisions of the Employment Act 1955 and its Amendment, Malaysia and specific sections of Industrial Relations Act
• Make legally binding contracts of employment
• Use the right formula for work on rest days, public holidays and OT the right formula for calculating prorated salary for unpaid leave, joining during the month, leaving before the end of the month 
• Administer leave benefits correctly including unutilized leave
• Handle problems related to sick leave
• Handle problems and challenges related to maternity leave
• Handle various types of disciplinary problems commonly found in organizations
• Manage problem with probationers
• Manage problems related to termination of employees due to various reasons
• Understand what to do in cases of dismissals

• HR Managers / Executives/ Assistants        
• Production Managers / Executives
• Purchasing Managers / Executives             
• Accounts & Finance Managers / Executives
• Administration Managers / Executive         
• Office Managers / Executives
• Operations Managers / Executives            
• Services Managers / Executives
• Sales and Marketing Manager                     
• Secretaries/ Personal Assistants

DAY 1: 9:00AM – 5:00PM
Employer Employee Relationship

0900    
Welcome 
Program Objectives

0945
Module 1: Employment Contracts

• Types of contracts
• Differences between Contract of service and Contract for service
• Employment Contract Terms – Express and Implied
• Permanent, Fixed Term Contracts, Temporary Employees
• Probationers
• Legal Registers
• Employment Act – Amendment 2022

1030 Break

1045
Module 2: Working Hours, Rest Days, Public Holidays and Overtime

• Normal working hours, 6 or 5-day weeks?
• Overtime Rates, Duty Roster
• Rest Days entitlement
• Public holidays entitlement
• Payment rates of OT on Rest Days and PH

1300 Lunch

1400
Module 3: Leave

• Annual Leave entitlement
• Sick Leave entitlement
• Hospitalization Leave entitlement
• Prolonged illness leave
• Medically Boarding Out
• Maternity Leave and Allowance
• Paternity Leave
• Emergency Leave
• Unpaid Leave

1530 Break

1545
Module 4: Wages & Salaries

• Wage period
• Limitation on deductions
• Limitation on salary advances
• Overpayment of salaries
• How to pay wages
• Duty to keep Registers

Module 5: Termination and Lay-Offs Regulations

• Types of termination
• Notice period
• Termination & Lay-Off Benefits
• Law on Retrenchment

Module 6: Other Issues

• Medically Boarding Out
• Frustration of contracts
• Retirement Benefits & Gratuity payments
• Transfers, Re-designation of position and Reorganization of company
• Reduction of salary, allowances, and benefits
• Training and Performance management
• Sexual Harassment and its implication

1700 End of Training Day

Day 2: 9.00am - 5.00pm
Handling Discipline and Misconduct

900
Module 5: Overview of Industrial Relationship Act 1967

• IR Act s13(3) Management Prerogative
• Understand the meaning of 'strike', 'lock-out', 'collective agreement', 'collective bargaining' and 'essential services',
• Section 20 of IR Act 1967 – Reinstatement either for Unfair Dismissal or Constructive Dimissal
• Role of Industrial Relations Department
• Industrial Court of Malaysia
• Misconduct in Employment

1030 Break

1045
Module 6: Disciplinary Action

• Definition and Types of Misconduct
• Disciplinary Process
• Legal Provisions for handling Misconduct
• Handling minor misconduct
• Handling non- and under-performance

1300 Lunch

1400
Module 7: Disciplinary Process

• Allegations of misconduct / Grievance
• Investigation
• Show-cause
• Domestic Inquiry
• Penalty due to Misconduct

1530 Break

1545
Module 8: Domestic Inquiry Procedure (Practical)

• Preliminary Inquiry
• Charge sheet
• Notice of Inquiry
• Managing Domestic Inquiry
• Decision of Panel
• When is a DI necessary and how to handle?

1700 End of Training

SHAHARIZAN (SHAH) SALLEH

• B.A. (Hons) in Jurisprudence, University of Oxford, UK
• Accredited HRD Corp Trainer

PROFILE SUMMARY

Shah Salleh is a corporate trainer, consultant, and writer with over 25 years of cross-industry experience spanning education, holding companies, financial institutions, media, FMCG, oil & gas, manufacturing, and ICT.

Specialising in Human Resources, he has held leadership roles across all facets of HR — from business partnering, recruitment, and industrial relations, to compensation & benefits, talent development, and training — leading HR functions across seven countries. His work integrates strategic HR management with operational efficiency, making him a sought-after facilitator for both government and corporate sectors.

KEY ACHIEVEMENTS & CONTRIBUTIONS

• National-Level Program Involvement: Panel trainer for the Professional Certificate of Human Resources Management (Industrial Relations) under Program Latihan Madani — a national initiative to strengthen HR capabilities among Malaysian MSMEs.
• State-Level Leadership Development: Facilitator for the Focus Group Discussion at the Selangor Leadership Forum organised by Akademi PKNS, contributing to state-level leadership and policy dialogue.
• Program Design & Adoption: Developed the Creative and Analytical Skills module for the PROTÉGÉ fresh graduate program (via Symphony Digest), which was adopted as a recurring core training program.
• Repeat Engagements with Government Agencies & GLCs:
• Bioeconomy Corporation – from BEST Program for fresh graduates to multiple modules in their Leadership Development Program.
• MIDA – from AI & productivity training to Strategic Leadership programs.
• SME Corp Malaysia – from Senior Management training to HoD and Manager-level programs.
• Capacity Building Impact: Trained over 2,000 participants, including more than 1,200 government officers and GLC employees in leadership, communication, HR management, and productivity skills.

TRAINING PORTFOLIO
Shah began his journey as an internal corporate trainer, delivering programs beyond HR to include communication, leadership, writing, and managerial skills. Since 2019, his portfolio has expanded to include high-impact, government-focused programs in both classroom and online formats.

 Core Areas Delivered:

• Communication Skills
• Leadership Development
• Writing Skills for the Workplace
• Managerial & Supervisory Skills
• Human Resource Management & Industrial Relations
• Productivity & Process Improvement

SELECTED GOVERNMENT & GLC CLIENTELE
Federal Ministries & Agencies

• Ministry of Finance Malaysia – Tax Division
• Inland Revenue Board of Malaysia (LHDNM) – Corporate & Non-Corporate Tax Audit Sections
• Department of Manpower (JTM)
• Malaysian Investment Development Authority (MIDA)
• SME Corporation Malaysia (SME Corp Malaysia)
• Registrar of Societies (RoS)
• Department of Wildlife and National Parks (PERHILITAN)
• Institute for Youth Research Malaysia (IYRES)
• Construction Industry Development Board (CIDB Malaysia)

 Statutory Bodies & State Agencies

• Akademi PKNS (Centre for Leadership Excellence) – Selangor
• Federal Land Development Authority (FELDA)
• SIRIM Berhad
• Malaysian Palm Oil Green Conservation Foundation (MPOGCF)

 Government-Linked Companies (GLCs)

• Tenaga Nasional Berhad (TNB)
• Syarikat Perumahan Negara Berhad (SPNB)
• Prokhas Sdn Bhd
• Malaysian Bioeconomy Development Corporation

 International Engagement

• Centre for Research on Energy and Clean Air (CREA) – Consultancy

TRAINING STYLE
Shah is known for his engaging, results-oriented delivery, blending theory with practical workplace application. His sessions are interactive, thought-provoking, and tailored to participants’ real-world challenges, ensuring learning is immediately transferable to the job.

CONSULTING WORK
When not conducting training, Shah provides consulting services in:

• Business Process Improvement
• Human Resource Management
• Industrial Relations

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6014 604 7896

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through
our website.

2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com