Managing Meetings and Minutes Writing Made Easy

• Identify and understand the types of meetings and the meeting procedures that are required,
• Formulate an agenda and prepare for meetings
• Recognize and manage the common challenges involved in minute-taking
• Use tools and techniques available to record minutes
• Select appropriate vocabulary and correct grammar in minute-taking
• Know when to use active sentences and passive sentences
• Write clear, accurate and concise sentences
• Minimize your grammatical errors when writing minutes

• What type of meetings are you in?
• Verbatim Minute Writing vs The Purpose of the Meeting
• Words that are significant in a meeting

• Connecting Words in Minutes
• Mastering Synonyms
• How to say it?
• Workshop: Real-life business meetings

• Stages of Arguments
• Consequence, Results and Examples
• Defining sentences
• Capturing degree of certainty
• Workshop: Mock meeting

• Minutes taking vocabulary
• Selecting appropriate verbs to sound professional
• Sentence construction
• Workshop: Spot the Not's

• Understand Active voice, purpose and usage
• Master Passive voice, purpose and usage
• Workshop: Quiz Whiz

• Managing the forms of verbs in minute -taking
• Tenses used in minutes taking
• Workshop activity: Flash Test

• Top 100 Business Vocabulary You must have
• When and how to use them to heighten your professional image
• Workshop: Group Editing and final presentation

• Individual work
• Group work
• Case studies Role Play – Meetings at Work
• Micro Meetings Discussions for Minute-taking practical
• Minute-taking template
• Vocabulary list
• Facilitator’s briefing and coaching
• Participant’s Workbook

DR B DASS
HR Business Coach PhD
(Adult & Continuous Ed, UPM)
M.Ed (Training & Development, UK)
Post-Grad Dip HRM (UK)
C-IV Certificate in Training and Workplace Assessment (Australia) CAHRP

Work Experience Dr Dass comes with 30 years of HR, Learning and Development corporate work and training experience. Early in his career, Dr Dass worked for SMEs’ and MNC before setting up his own human resource and training practice. He worked as a HR Manager in a leading Real Estate Agency with a work force of about 500, before he moved on to Electrolux Group, as their Training Manager at the Electrolux Business School. Here, he helped to design, deliver and evaluate training programs conducted at all levels. He had personally commissioned a video shoot on operations cleaning for the cleaners which is still being used. He ran supervisory, executive and management development programs at the Electrolux Business School. Dr Dass was the CEO and  Principal of Skills and Management Institute of SKB. During his tenure, he also developed and organized conventions, boot camps for the real estate agents. He can be mentioned as the pioneer who created a systematic training curriculum for the real estate industry in Malaysia

Dr Dass also has served at leading private and public universities including institutions from Australia, UK, USA and France, who are affiliated with local universities. Some modules taught by him, includes, Change Management, Leadership, Human Resource Management, Adult and Continuing Education. Professional Membership.

• Life member and National Deputy President of Malaysian Institute of Human Resource Management (MIHRM) 2010-2012. 
• National Vice- President, Academic/certification director for OUM-IPD-MIHRM Diploma collaboration.
• Chairman - Academic education and training Membership of Malaysian Institute of Management  and Technology Association of Malaysia, 2012-2013

Professional Certification

• Certified “Catalytic Instructor” by Dr Scott Parry of Training House US
• Accredited trainer for TEAM Management Systems, UK
• Accredited trainer for DTS International, DISC Inventory, Australia
• Accredited trainer for Tee Side Tertiary College, UK, in Supervisory Management
• Certified Trainer (MIM) & HRDF
• Certified trainer to conduct the Pin Plan Program from Germany.
• Certified change management practitioner by PROSCI USA

Appointments and Awards

• Professional advisor by the Chartered Institute of Personal and Development (CIPD) UK.
• HR Consultant with the National Human Resource Center, PSMB, Malaysia
• Excellent Facilitator’ Award for the year 2011 from MIHRM.
• Competent Toastmaster and has held positions from being a committee member to president and division governor, in Toastmaster International, and Rotary International, where he was invited to facilitate youth development programs in Spain, Australia, USA, India and Malaysia.
• Disciplinary committee at the Royal Lake Club,

Malaysia Author As an author, he has published: ‘Adult & Continuing Professional Education Practices’, published by Patridge-Penguin For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

"Energetic, great flow" - Senior Manager, East Spring Investments Berhad
"Well prepared & awesome" - Manager, Lembaga Tabung Haji
"Very informative & engaging" - Assistant Supervisor, Bank Negara Malaysia
"Thank you for keeping up with the momentum and also keeping it interesting. It is very useful for my jobscope" - Associate, PIDM

Upon successful completion of this program, you will receive an Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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