The "Telesales Skills—Close Sales Confidently Through the Phone" is an intensive one-day training program designed to equip participants with essential telephone selling skills. This course focuses on effective communication techniques, call structuring, and objection handling to enhance sales performance over the phone. Participants will learn to engage customers confidently, identify their needs, and close sales efficiently.
By the end of this program, participants will be able to:
This program is ideal for:
Module 1: Introduction to Telesales
Module 2: Presenting Products and Services
Module 3: Handling Objections
Module 4: Closing the Sale
The training employs a blend of interactive lectures, real-life case studies, role-playing exercises, and group discussions. Participants will engage in practical activities to apply learned concepts, receive constructive feedback, and develop confidence in their telesales abilities. The program emphasizes experiential learning to ensure skills are effectively transferred to the workplace.
This comprehensive approach ensures that participants not only understand theoretical aspects but also gain practical experience in applying telesales techniques effectively
S. Angeline
Bachelor of Software Engineering (Hons), University of Staffordshire
CEO and Founder Of A TECH
Certified Ethical Hacker (CEH)
Computer Hacking Forensic Investigator (CHFI)
Our Social Media Marketing consultant is an experienced specialist in professional development and digital marketing. She has been spearheading a global development company, primarily the management consulting wing specializing in providing world class professional development, human capital development and social media marketing solutions. She was involved with ensuring progressive growth of the business through management of its Advisory functions. Currently, she is the CEO of a digital marketing firm in Malaysia.
Her everyday role entails; strategic planning, managing and leading teams in diverse roles, sales/ marketing/ advisory/ operations management, digital marketing, market expansion strategies, business development initiatives, competitive and market intelligence, determining pricing strategies, and control and monitoring of budget/spend of products under the portfolio.
Her unique interpretation of online business allows her to travel the globe as a speaker, trainer and consultant, working with multiple organizations.
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We have a faculty of equally talented trainers who can cater to your organisation\\\\\\\\\\\\\\\'s specific needs in the event of substitution.
For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123.
Normal Fee | Early Bird | Group Fee |
---|---|---|
Sign up 1 pax | Sign up 1 pax | Sign up 3 pax or more |
Pay 1 day(s) before course starts | Pay 14 day(s) before course starts | Pay 1 day(s) before course starts |
MYR 2260 per pax | MYR 1590 per pax | MYR 1490 per pax |
USD 670 per pax | USD 470 per pax | USD 440 per pax |
Upon successful completion of this program, you will receive a Certificate of Achievement.
1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only
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Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com