Business Writing with AI: Emails, Reports and Proposals

• Easily organize and structure emails and reports clearly
• Confidently write using appropriate style and tone
• Effectively write emails with impact and get quicker responses
• Clearly understand the art of business writing and how to produce results with the power of 'words'
• Conveniently learn to save time through proven tricks of the trade
• Quickly master the principles of good grammar and punctuation

This course is designed help you develop business writing skills to increase your efficiency in managing written work. 

It is especially suitable for administrative managers, executives and senior managers who would like to enhance their professional writing skills for business.

DAY 1
MODULE 1: Adopting A Modern Writing Style

• Adopting the ABC of Business Emails - Active, Brief & Concise
• Structuring A Business Email – 4 Step Plan
• A good subject line and the introductory sentence
• Writing with a call to action
• Email writing task 1

MODULE 2: MAKE YOUR EMAIL EASY-TO-UNDERSTAND

• The right tone to get the intended results - Confident, courteous, demanding, etc
• The visual impact - Highlight important words – Numbering – Bullets
• Update your writing style
• Go straight to the point to cut reading time
• Use powerful language to get your point across
• Email writing task 2

MODULE 3: EMAIL ETIQUETTE & COMMON EMAIL ERRORS TO AVOID

• Confidentiality
• Forwarding emails
• Courtesy copies and blind courtesy copies
• AVOID sending an unfinished email
• Forgetting to attach files
• Attaching the wrong files
• Email writing task 3

MODULE 4: GETTING THE GRAMMAR RIGHT PART 1

• Active vs Passive Verbs and Sentences
• Avoid hanging sentences
• Email writing task 4

DAY 2
MODULE 5: GETTING THE GRAMMAR RIGHT PART 2

• Use transitional words correctly to link ideas
• Recognise and avoid common grammar errors
• Email writing task 5

MODULE 6: PLAN AND WRITE A BUSINESS REPORT

• Parts of a business report
• Formal and informal writing style
• Present information clearly in paragraphs
• Present and describe information clearly in charts or infographics
• Identify and credit your sources of secondary data
• Tips to make your report reader-friendly
• Report writing task part 1

MODULE 7: EDITING & REFINING FOR CLARITY

• Spot the mistakes in tone
• Check for appropriate content & message
• Proofread grammar, sentence structure, spelling, vocabulary and layout
• Is your written message concise and precise?
• Report writing task part 2

Interactive presentation, sample good reports and emails and lots of practical exercises.

There will be lots of opportunities for participants to ask questions. Writing tasks will be given throughout the session and personalised feedback will be given.

Emile Alexander Dodds
Corporate Trainer | eLearning Specialist | Educational Consultant
HRD Corp-accredited trainer, with more than 25 years of experience in training and education

About the Trainer

Originally from Scotland, Emile has worked in the United Kingdom, Turkey, Romania and Singapore before making Malaysia his home. With over two decades in training and educational technology, he combines practical corporate facilitation with deep expertise in learning materials, digital content and programme design.

His training approach encourages participants to think analytically, communicate with confidence and enjoy the learning experience, while putting in the effort needed to improve.

Emile has led and contributed to projects with Malaysian colleges and universities, including graduate upskilling programmes. His industry experience covers content writing, technical design, research, quality assurance and management, and he has held several management positions, including Head of Department.

He is also a prolific writer who produces content for podcasts, websites and apps. He is the author of From Manglish to English and the creator of several learning websites, including roadtogrammar.com, and has more than 150,000 followers across social media platforms.

Areas of Expertise

• Communication skills: leadership communication, team communication and conflict resolution
• Presentation skills: executive, board and management presentations
• Artificial intelligence: introduction to AI, AI for writing and AI for leadership
• Customer service: frontline and second-line service, telephone and email skills
• Leadership: future leaders, leadership and management development
• Cultural awareness: expatriate orientation and multicultural Malaysian teams
• Business English: business English, writing, service English and enrichment
• Critical thinking and problem-solving skills
• Train-the-trainer: five-day programmes and two- or three-day refreshers

Additional Services

Educational consulting, eLearning and learning materials development, and testing and assessment services.

Selected Clients

Emile has delivered training across banking, finance, technology, telecommunications, education, government, hospitality and consumer businesses, for clients including Bank Negara Malaysia, Bank Islam, CIMB, Shell, IBM, AIA, Zurich Insurance, HSBC, Standard Chartered, RHB, Tech Mahindra, Maxis, Universiti Kebangsaan Malaysia (UKM), Mr DIY, Coca-Cola, Al-Ikhsan, the Sarawak State Government, IOI Properties, Canon Marketing, the Securities Industry Development Corporation (SIDC), the Ministry of Education, the Finance Accreditation Agency (FAA), CelcomDigi, KWAP, Mandarin Oriental Hotel and more.

Upon successful completion of this program, you will receive a Certificate of Achievement.

Payment mode:

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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