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Cost of Poor Quality (COPQ)

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Cost of Poor Quality (COPQ)
Cost of Poor Quality (COPQ)
USD 1030
IN HOUSE ENQUIRY

Description

Simply, just what it sounds like it is. Cost of Poor Quality is how much money a nonconforming condition costs your organization… The “How Much Does it Hurt”metric. And quite the valuable metric it is. It shows you, your team, and management the pain caused by the nonconforming condition or defect. Importantly, it shows how much pain.

COPQ is measured to obtain a baseline measure of where you are today in terms of costs. However, you can also use this measurement to sell improvement projects to management. COPQ shows your management why it is critical that you begin your project now.

Cost of Poor Quality allows you to get an estimate of these wastes, and speak the language of management. Often times, these wastes get reported in terms of inventory turns, defect rates, test yields, number of failures, etc. None of these metrics help management prioritize the true financial impact of these wastes. By converting them into dollars, these wastes provide everyone with a better understanding of how big these problems are.

By the end of the Cost of Poor Quality ( COPQ ) program, delegates will be able to:

Learn to measure Cost of Poor Quality (COPQ)

  • Internal Failure Cost
  • External Failure Cost
  • Appraisal Cost
  • Preventive Cost
  • Able to Quantify the size of the problem to justify improvement efforts.
  • Able to guide the development of the improvement efforts.
  • Able to track the progress of the improvement initiatives.
  • Understanding the tools used to calculate COPQ.
  • Able to understand and drive for COPQ reduction.
  • Managing Director / Factory Manager/Production Manager/Supervisor
  • QA Managers/ Executive/ Supervisor
  • QC Manager / Engineering Managers / Engineers involved in Quality Improvement.

Module 1: 

  • History of Quality cost development
  • Goals of Quality cost system
  • Taguchi Quality Loss function
  • ISO-9000 & Quality cost
  • Quality cost categories

Module 2: 

  • Prevention cost
  • Appraisal cost
  • Internal Failure cost
  • External failure cost

Module 3: 

  • 8 Types of waste cost
  • Quality cost program implementation
  • Supplier Quality cost
  • Cost of service/ Software Quality

Module 4:

  • Quality cost in small & medium enterprises
  • Quality improvement programs
  • Cost of Quality in education
  • Case Studies and Excercises

Lecture, Discussion & Case Studies.

Mr SY  LEE
B. Eng (US), MIEEE, AMIM, Dip Sc.
Mr Lee, Motorola Six Sigma Green Belt, is extensively involved test development, product engineering, process engineering and handle various manufacturing engineering projects internationally. He comes with 25+ years of experience in semiconductor manufacturing fields and multi-lingual translator.  Professional Qualifications:
  • MIEEE (member of Institute of Electrical Electronic Engineer, USA)
  • AMIM (Associate Malaysia Institute of Management)
  • Bachelor Engineering (USA)
  • Certificate Chinese Education (Taiwan) 
  • Diploma in Science (Malaysia). 
  • Certified HRDF Trainer EMP/0915
For his training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 |
+6012 6869 628 | +6018 2175 123 
Or
We have a faculty of  specialist and can cater to your organisation's different levels and specific needs.
For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123
Normal Fee Early Bird Group Fee
Sign up 1 pax Sign up 1 pax Sign up 3 pax or more
Pay 1 day(s) before course starts Pay 14 day(s) before course starts Pay 14 day(s) before course starts
MYR 3490 per pax MYR 2890 per pax MYR 2790 per pax
USD 1030 per pax USD 850 per pax USD 820 per pax

Upon successful completion of this program, you will receive a Certificate of Achievement.

Payment mode:

1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.

2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
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Email: info@itrainingexpert.com
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