Certificate in Training Needs Analysis

After this training needs analysis training course, delegates will be able to:

• Prepare a plan for the identification of current and future training needs.
• Select and use information-gathering techniques effectively.
• Analyse the information to prioritise training needs.
• Produce a training plan showing solutions, priorities and benefit projections that generates desired ROIs.

This course is specially designed for:

• Managers and Heads of Department.
• Training and HR professionals who are responsible for identifying, planning and scheduling department and company-wide training.
• Individuals responsible for budgeting, forecasting or justifying training costs.

DAY 1  900am -5.00pm

0900am - 1030 am
PART 1: APPROACHES TO IDENTIFYING LEARNING NEEDS
Module 1:Identifying Training Needs in Your Organization

• Identifying training needs in a business-driven context
• Linking to corporate vision, strategy, and organizational objectives
• Identifying training needs revealed by business performance shortfall.

1030 am -1045am Break

1045am - 1300pm
Module 2: The Systematic Model for Training Needs Analysis

• Understanding the stages of the systematic training needs analysis model;
• Traditional vs competence-based standards
• Identifying residual, present, and future training needs & standards

1300pm -1400pm Lunch

1400pm-1530pm 
PART 2:JOB PERFORMANCE REQUIREMENTS
Module 3: Collecting and Analyzing of Information

• Gather pertinent information requirements for specific job competencies:
• Find out reliable sources of information
• Utilize and adapt survey instruments, questionnaires, interviews, observation.
• Job analysis
• Job description
• Identifying Tasks
• Key results areas
• Task Analysis

1530pm - 1545pm Break

1545pm - 1700pm
PART 3: BEHAVIOUR ANALYSIS

Module 4: Behaviour analysis

• Categories of ability
• Key learning indicators

End of Day 1

DAY 2: 900am -5.00pm

0900am - 1030 am
PART 4: TRAINING SOLUTIONS * & ROI
Module 5: Developing Solutions

• Appropriate training interventions
• Producing the initial action plan
• Determining priorities
• Identifying ‘achievement windows'
• Defining costs, success criteria, and benefits
• Obtaining evidence

1030 am -1045am Break

1045am - 1300pm
Module 6: Performance Appraisal Scheme

• Employee self-evaluation as self-reflection on job performance and achievement
  360-degree appraisal
• Feedback from different stakeholders including line manager, peers, subordinates or direct reports (if applicable), clients, customers, or third-party partnerships.
  Manager performance appraisal
• It comprises tasks like goal setting, progress tracking, quantitative employee rating, one-on-one discussions, and more.
  Rewards and recognition program as the talent management process
   Performance improvement plan
• Taking steps to trigger a skill-specific performance improvement plan right after the evaluation phase.

1300pm -1400pm Lunch

1400pm-1530pm 
Module 7: Preparing Reports

• Structuring written reports and presentations on training needs and priorities
• Writing behavioral objectives
• Using persuasive techniques and follow-up activities to support recommendations

1530pm - 1545pm Break

1545pm - 1700pm
Module 8: Calculating Return on Investment (ROI)

• Techniques of measuring your ROI
• Using ROIs to pitch your proposals

End of the training.

Interactive presentations and practical exercises and presentations

SHAHARIZAN (SHAH) SALLEH

• B.A. (Hons) in Jurisprudence, University of Oxford, UK
• Accredited HRD Corp Trainer

PROFILE SUMMARY

Shah Salleh is a corporate trainer, consultant, and writer with over 25 years of cross-industry experience spanning education, holding companies, financial institutions, media, FMCG, oil & gas, manufacturing, and ICT.

Specialising in Human Resources, he has held leadership roles across all facets of HR — from business partnering, recruitment, and industrial relations, to compensation & benefits, talent development, and training — leading HR functions across seven countries. His work integrates strategic HR management with operational efficiency, making him a sought-after facilitator for both government and corporate sectors.

KEY ACHIEVEMENTS & CONTRIBUTIONS

• National-Level Program Involvement: Panel trainer for the Professional Certificate of Human Resources Management (Industrial Relations) under Program Latihan Madani — a national initiative to strengthen HR capabilities among Malaysian MSMEs.
• State-Level Leadership Development: Facilitator for the Focus Group Discussion at the Selangor Leadership Forum organised by Akademi PKNS, contributing to state-level leadership and policy dialogue.
• Program Design & Adoption: Developed the Creative and Analytical Skills module for the PROTÉGÉ fresh graduate program (via Symphony Digest), which was adopted as a recurring core training program.
• Repeat Engagements with Government Agencies & GLCs:
• Bioeconomy Corporation – from BEST Program for fresh graduates to multiple modules in their Leadership Development Program.
• MIDA – from AI & productivity training to Strategic Leadership programs.
• SME Corp Malaysia – from Senior Management training to HoD and Manager-level programs.
• Capacity Building Impact: Trained over 2,000 participants, including more than 1,200 government officers and GLC employees in leadership, communication, HR management, and productivity skills.

TRAINING PORTFOLIO
Shah began his journey as an internal corporate trainer, delivering programs beyond HR to include communication, leadership, writing, and managerial skills. Since 2019, his portfolio has expanded to include high-impact, government-focused programs in both classroom and online formats.

 Core Areas Delivered:

• Communication Skills
• Leadership Development
• Writing Skills for the Workplace
• Managerial & Supervisory Skills
• Human Resource Management & Industrial Relations
• Productivity & Process Improvement

SELECTED GOVERNMENT & GLC CLIENTELE
Federal Ministries & Agencies

• Ministry of Finance Malaysia – Tax Division
• Inland Revenue Board of Malaysia (LHDNM) – Corporate & Non-Corporate Tax Audit Sections
• Department of Manpower (JTM)
• Malaysian Investment Development Authority (MIDA)
• SME Corporation Malaysia (SME Corp Malaysia)
• Registrar of Societies (RoS)
• Department of Wildlife and National Parks (PERHILITAN)
• Institute for Youth Research Malaysia (IYRES)
• Construction Industry Development Board (CIDB Malaysia)

 Statutory Bodies & State Agencies

• Akademi PKNS (Centre for Leadership Excellence) – Selangor
• Federal Land Development Authority (FELDA)
• SIRIM Berhad
• Malaysian Palm Oil Green Conservation Foundation (MPOGCF)

 Government-Linked Companies (GLCs)

• Tenaga Nasional Berhad (TNB)
• Syarikat Perumahan Negara Berhad (SPNB)
• Prokhas Sdn Bhd
• Malaysian Bioeconomy Development Corporation

 International Engagement

• Centre for Research on Energy and Clean Air (CREA) – Consultancy

TRAINING STYLE
Shah is known for his engaging, results-oriented delivery, blending theory with practical workplace application. His sessions are interactive, thought-provoking, and tailored to participants’ real-world challenges, ensuring learning is immediately transferable to the job.

CONSULTING WORK
When not conducting training, Shah provides consulting services in:

• Business Process Improvement
• Human Resource Management
• Industrial Relations

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6014 604 7896

Fee inclusive of Training Materials & Certificate of Achievement. 

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. Online Payment by Credit card: You can opt to register and pay online with our latest payment integration system through
our website.
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only.

We'd happy to help.
Feel free to talk to us today, however most suitable for you.
Mobile call/ whatsapp: +6012 6869 628 | +6018 2175 123
Office: +603 8074 9056
Email: info@itrainingexpert.com
Website: www.itrainingexpert.com